Infrastructure & Operations Engineer

CloudShare

Infrastructure & Operations Engineer maintaining production systems at AI-first SaaS company delivering virtual labs. Working with IT, security compliance, and automation in Denver.

Posted 7/29/2026full-timeDenver • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in systems administration and IT operations, with a strong focus on managing Windows and Linux environments, networking, and compliance processes. Proficient in utilizing automation tools and AI to enhance operational efficiency and reliability.

Highest-signal resume keywords

Systems AdministrationWindows And Linux EnvironmentsNetworking TroubleshootingGoogle Workspace AdministrationSOC 2 Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Systems AdministrationNetworking ConceptsTroubleshootingScriptingAPIsWorkflow AutomationGoogle WorkspaceMicrosoft 365AI ToolsVirtualization Platforms

Soft Skills

Analytical SkillsProblem-SolvingOrganizational SkillsProactive AttitudeAbility To Work Independently

Tools & Technologies

JumpCloudVMwareFirewallsVPNsSwitchesRoutingVLANsDNSConference-Room EquipmentOffice Networking

Industry Keywords

IT OperationsProduction OperationsDatacenter InfrastructureCloud InfrastructureEmployee OnboardingCompliance ProcessesAsset TrackingAudit Documentation

Tech Stack

Tools & technologies

CloudDNSFirewallsLinuxVMware

About the role

Key responsibilities & impact

Participate in the production on-call rotation and troubleshoot infrastructure, system, and service-related incidents.
Administer, maintain, and support Windows and Linux environments, virtualization platforms, networking, and datacenter infrastructure.
Troubleshoot and resolve networking and connectivity issues, including firewalls, VPNs, switches, routing, VLANs, and DNS.
Own day-to-day internal IT operations for the Denver office, including employee devices, workstations, office networking, conference-room equipment, software, and other workplace technology.
Manage employee onboarding and offboarding from an IT perspective, including system access, device setup, equipment assignment, and technical support.
Own and administer the company's corporate technology stack, including Google Workspace, Microsoft 365, JumpCloud, HiBob, and other business-critical platforms, ensuring reliability, security, and effective day-to-day operations.
Support internal IT and SOC 2 compliance processes, including access reviews, endpoint compliance, asset tracking, and audit documentation.
Identify opportunities to improve and automate repetitive processes using scripts, APIs, workflow automation tools, and AI.
Collaborate closely with Production, Engineering, Support, and Professional Services teams to troubleshoot issues and support technical initiatives.
Maintain accurate documentation of systems, configurations, processes, and troubleshooting procedures.
Continuously identify opportunities to improve the reliability, efficiency, and scalability of internal IT and production operations.

Requirements

What you’ll need

Proven experience in systems administration, production operations, or a similar technical role.
Hands-on experience administering and troubleshooting both Windows and Linux environments.
Strong practical knowledge of networking concepts and troubleshooting.
Experience supporting production or business-critical environments, including datacenter or cloud infrastructure.
Experience supporting office IT infrastructure, end-user devices, and employee technology.
Experience with scripting, APIs, workflow automation, or similar tools.
Hands-on experience administering both Google Workspace and Microsoft 365 environments.
Strong proficiency with AI tools and the ability to effectively apply AI to technical work, troubleshooting, and automation.
Strong analytical and problem-solving skills, with the ability to work independently, take ownership, and manage competing priorities.
Highly organized, proactive, and comfortable working in a fast-paced environment.
Willingness to participate in an on-call rotation and provide occasional after-hours support when needed.
Experience with JumpCloud, VMware or similar virtualization platforms - advantage.
Experience with SOC 2 or similar security and compliance frameworks - advantage.

Benefits

Comp & perks

Medical, Dental, Vision benefits
401K
Flexible PTO
12 Paid Holidays
Hybrid work (3 days in office) with modern downtown Denver location
Free Parking
Onsite Gym