Cloudscaler

Operations

• Drive operational strategy and translate business goals into measurable operational plans
• Define and track meaningful KPIs across finance, people, and operations
• Provide clear, concise reporting and insights to leadership and the Board
• Use data to spot risks, inefficiencies, and opportunities
• Help shape the long-term strategy through operational insight
• Redesign processes to be leaner and more scalable
• Identify automation opportunities and partner on AI initiatives
• Oversee HR systems with a focus on efficiency and compliance
• Partner to improve recruitment processes
• Coordinate audits and compliance activities
• Maintain ISO accreditation and manage operational risks

Head of Operational Excellence