CloudQuery

IT Systems Administrator

CloudQuery

full-time

Posted on:

Location Type: Hybrid

Location: Tel Aviv-Yafo • 🇮🇱 Israel

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Job Level

Mid-LevelSenior

Tech Stack

DNSDockerGoJamfKubernetesMacOSPythonTerraform

About the role

  • Serve as the primary point of contact for technical issues, troubleshooting hardware and software with a user-centric approach that prioritizes unblocking teammates quickly.
  • Manage and secure our core productivity suites and identity providers, ensuring proper configuration, access control, and reliability across the organization.
  • Collaborate with the security team to maintain certifications (SOC2, ISO 27001) by enforcing policies, gathering evidence, and ensuring strict access controls and device compliance.
  • Own the technical execution of onboarding and offboarding (accounts, access, device provisioning/return) to ensure a smooth and secure employee experience.
  • Administer and continuously improve corporate tools (e.g., Google Workspace, Slack, Linear, Zoom, MDM, endpoint security), focusing on automation and reducing manual toil.
  • Maintain IT "runbooks," asset inventory, and internal knowledge bases to drive consistency and self-service.

Requirements

  • 3+ years of experience as a System Administrator in a modern SaaS or tech environment.
  • A genuine passion for helping people and providing high-quality, patient user support; you view Helpdesk duties as a core part of the role, not a distraction.
  • Fluent English (written and verbal) is required to support our distributed, international team.
  • Practical administration experience (user and service configuration, OUs, security settings, troubleshooting).
  • Strong hands-on troubleshooting across macOS and Windows (hardware, OS, common productivity apps).
  • Solid understanding of networking and endpoint security hygiene (DNS, DHCP, VPN, MFA, least privilege).
  • Advantages (Nice to Have)
  • Previous experience assisting with security audits and maintaining compliance standards like SOC2 or ISO 27001.
  • Familiarity with Infrastructure-as-Code (Terraform), CI/CD (GitHub Actions), or containerization (Docker/Kubernetes).
  • Ability to write scripts (Bash, Python, Go) to automate onboarding workflows or system reporting.
  • Experience with Okta (SSO/SAML) and device management (JumpCloud, Jamf, Kandji, Intune).

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
System AdministrationTroubleshootingUser ConfigurationService ConfigurationNetworkingEndpoint SecurityScriptingAutomationInfrastructure-as-CodeCI/CD
Soft skills
User SupportCommunicationCollaborationProblem SolvingAttention to Detail
Certifications
SOC2ISO 27001