Business Analyst

CloudMasonry

Salesforce Business Analyst enabling tailored Salesforce solutions for clients. Fostering business growth through process automation, configuration, and project coordination in a collaborative environment.

Posted 5/23/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Collaborate with stakeholders to gather and document business requirements, identifying opportunities for process improvements within Salesforce
Implement hands-on Salesforce customizations, including workflows, reports, dashboards, and security settings, with guidance from technical leads
Ensure data integrity, migration, and optimization within Salesforce, supporting business intelligence and reporting needs
Develop user guides, training videos, and tip sheets to support user adoption and ensure the successful implementation of new processes
Provide regular updates on project progress, escalate risks before they become issues, and ensure effective communication within the project team
Work closely with internal teams and clients to align project deliverables with business objectives and user expectations
Operate within Agile or Scrum methodologies to ensure efficient project management and continuous delivery

Requirements

What you’ll need

Demonstrated experience in leading initiatives or projects with cross-functional teams
Hands-on Salesforce configuration expertise with knowledge of automation, reporting, and security best practices
Ability to clearly articulate the value of assigned tasks and communicate effectively with technical and non-technical stakeholders
Experience working with Scrum or Agile methodologies to deliver high-quality, iterative solutions
Highly organized with the ability to manage multiple priorities and deadlines efficiently
Existing Salesforce certifications or demonstrated success on Trailhead are highly preferred.

Benefits

Comp & perks

Full-time position with a competitive salary
Comprehensive medical, dental, and vision insurance
401(k) plan with 50% employer match up to 4%
Unlimited PTO to maintain work-life balance
Parental leave for new parents
Paid company holidays
Salesforce certification reimbursement
Performance-based bonus eligibility

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce customizationsworkflowsreportsdashboardssecurity settingsdata integritydata migrationdata optimizationautomationreporting best practices

Soft Skills

collaborationcommunicationproject managementorganizational skillsrisk managementuser adoption supportarticulation of valuecross-functional teamworkability to manage prioritieseffective stakeholder engagement

Certifications

Salesforce certificationsTrailhead success