• Triage and resolve L1 tickets using runbooks; escalate clearly when needed.
• Handle SSO/access, VPN, DNS/domain, light Atlassian admin, and basic provisioning.
• Automate repetitive work with Bash/Python/Terraform/Ansible; keep docs and runbooks sharp.
• Support internal teams like customers—focus on quality, speed, and reducing friction.
• Learn SRE fundamentals hands-on: reliability, performance, capacity, and automation.

Requirements

Basic grasp of software, networking, and cybersecurity.
Strong problem-solving skills, curiosity, and passion for innovation.
Desire to learn continuously and read broadly.
Confident Linux user (terminal, logs, ping/traceroute/dig).
Bash, basic Python, Git.
Clear English and attention to detail.
Studying or recently graduated in CS/IT (or equivalent experience).
SRE basics, Atlassian admin, DNS/TLS/VPN, CI/CD, monitoring, clouds, containers, IaC.

🔍 ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.

Hard Skills

Bash
Python
Terraform
Ansible
Linux
Git
DNS
VPN
CI/CD
IaC

Soft Skills

problem-solving
curiosity
passion for innovation
desire to learn
attention to detail

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