Director of Operations
Cloudinary
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Lead
About the role
- Accelerate strategic projects
- Support the company’s highest‑priority initiatives including AI adoption, product evolution, and growth‑critical cross‑functional programmes.
- Bring clarity to complex or ambiguous objectives, establishing crisp goals, simple plans, and measurable outcomes.
- Create momentum by unblocking decisions, simplifying problems, and ensuring teams stay focused on what drives impact.
- Improve collaboration at scale
- Align teams across Product, R&D, GTM, Finance and Operations on goals, decisions and timelines ensuring work moves with speed and cohesion.
- Build trusted relationships quickly and become a partner teams seek out because progress is faster and clearer with you involved.
- Facilitate the conversations that matter: surfacing trade‑offs, enabling decisions, and ensuring shared ownership from early product definition through to GTM execution.
- What Success Looks Like
- Teams consistently report that work moves faster, clearer, and with greater impact because of your involvement.
- High-priority projects achieve measurable progress, not just activity.
- Cross-functional collaboration improves less friction, better alignment, more decisive execution.
- You become a trusted operator leaders bring in when outcomes matter and time is tight.
Requirements
- 10+ years of experience in Strategic Business Operations
- Experience operating in growth-stage SaaS or similarly fast-moving organisations.
- Strong grounding in structured problem-solving, consulting background welcome but not required.
- Excellent judgement: you know when to introduce structure and when to prioritise momentum.
- Proven ability to influence without authority and to build credibility quickly.
- Comfortable working across multiple teams and shifting contexts at pace.
- Clear communicator who brings focus and simplicity to complex discussions.
- A bias for action paired with a pragmatic, low‑bureaucracy mindset.
- Familiarity with (or willingness to adopt quickly) lightweight project management tools and operational processes, used to support clarity and coordination with minimal bureaucracy
Benefits
- Awesome technology
- Top-talent peers
- Robust vacation & wellness policy
- Annual development stipend
- Catered lunches or a food stipend
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
strategic business operationsstructured problem-solvingproject management
Soft skills
influence without authorityexcellent judgementclear communicationcollaborationbuilding credibilityfocus and simplicitybias for actionpragmatic mindset