Cloudforce

Scrum Master

Cloudforce

full-time

Posted on:

Location Type: Hybrid

Location: National Harbor • Maryland • United States

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Salary

💰 $70,000 - $80,000 per year

About the role

  • Lead the full scrum cadence (planning, daily standups, refinement, review, retrospectives) with disciplined, pragmatic facilitation that respects the team's time.
  • Protect sprint commitments by managing scope changes transparently, surfacing impacts and trade-offs before they become surprises.
  • Remove blockers quickly; escalate decisively when impediments cannot be resolved within the team.
  • Coach and support the team in effective Agile/Scrum practices through credibility, consistency, and collaboration — not prescription.
  • Use delivery metrics (velocity, cycle time, throughput) and dashboards to improve predictability and drive continuous improvement — not to police.
  • Foster a team culture focused on clarity, accountability, outcomes, and continuous improvement over ceremony and activity.
  • Facilitate discovery workshops and refinement sessions to uncover true needs, constraints, and edge cases beyond initial requests.
  • Partner with product and engineering to ensure user stories are clear, testable, and carry well-defined acceptance criteria — filling gaps yourself when needed.
  • Challenge assumptions, resolve ambiguity, and make trade-offs explicit during refinement so engineers aren't guessing during implementation.
  • Maintain a single source of truth in JIRA (epics, stories, dependencies, links, priorities) and keep it accurate, current, and trustworthy.
  • Produce lightweight, high-value supporting artifacts as needed (process flows, decision logs, dependency maps) to aid alignment and execution.
  • Coordinate with Delivery Manager and stakeholders on readiness, risks, dependencies, and upcoming work to ensure smooth delivery.
  • Proactively identify and address process bottlenecks, quality gaps, and communication breakdowns before they become delivery issues.

Requirements

  • 3+ years as a Scrum Master or Agile facilitator within software delivery teams, with meaningful exposure to requirements and backlog management.
  • Certified Scrum Master (CSM, PSM, or equivalent) — valued for the knowledge, not the badge.
  • Strong facilitation skills — you can run a room (or a Teams call) and keep smart, opinionated people productive.
  • Practical experience with JIRA — workflows, dashboards, and backlog management at a level that keeps the board trustworthy.
  • Demonstrated ability to recognize weak or ambiguous requirements and improve them — you don't need to be the primary author, but you know a bad story when you see one.
  • Experience working directly with software engineers. You understand technical constraints without needing to write the code.
Benefits
  • Outstanding opportunities to learn, grow, and expand your network.
  • Excellent compensation, benefits, and generous incentives.
  • Complimentary snacks to keep you focused.
  • Super cutting-edge technology.
  • State-of-the-art workspace.
  • Community involvement.
  • Great team synergy.
  • Friday lunch and shenanigans... on us!
  • Incentive program for investing in your growth.
  • 401K savings plan and education reimbursement.
  • 24/7 access to a modern gym with Tonal and Peloton.
  • Free monthly garage parking with direct private access to the office.
  • Brand-new, sun-filled National Harbor offices with scenic views of the Potomac, surrounded by shops, restaurants, and more.
  • Medical, dental, life, and short-term disability insurance covered at 100% of the premium for employees and 50% for dependents.
  • Paid parental leave, including adoption and foster care placement.
  • PTO starting at 15 days during your first two years of employment, 20 days in years 2 through 4, and 25 days thereafter (+ incentives opportunities to earn more PTO!).
  • 9 company-observed holidays + 2 more floating holidays to cover additional observed holidays or for use as extra PTO.
  • And more! Check out our careers page for more details: www.gocloudforce.com/careers/.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AgileScrumbacklog managementdelivery metricsprocess flowsdecision logsdependency maps
Soft Skills
facilitationcoachingcollaborationcommunicationproblem-solvingaccountabilityadaptability
Certifications
Certified Scrum Master (CSM)Professional Scrum Master (PSM)