Cloudforce

Technical Trainer, AI Product

Cloudforce

full-time

Posted on:

Location Type: Hybrid

Location: National HarborMarylandUnited States

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Salary

💰 $65,000 - $75,000 per year

Tech Stack

About the role

  • Plan, organize, and deliver training sessions internally and to clients on nebulaONE®.
  • Tailor training content and delivery methods for internal purposes and/or to meet the specific needs of our clients.
  • Lead interactive Promptathons, where clients work hands-on to build and refine AI prompts, tackling real-world challenges together.
  • Collaborate cross-functionally to develop training materials such as SOPs, technical documentation, presentations and exercises.
  • Manage associated repositories and content created for training and/or change management purposes.
  • Perform live demonstrations and hands-on labs to illustrate concepts and provide practical guidance to clients.
  • Stay up to date with the latest Microsoft and AI advancements and best practices and maintain in-depth knowledge to deliver accurate and relevant content.

Requirements

  • 2+ years of experience as a Technical Trainer, Educator, or similar.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, team members, and stakeholders.
  • Exceptional presentation skills, coupled with the patience to teach.
  • Passion for teaching and helping others succeed in their cloud readiness journey.
  • Flexibility to travel occasionally for on-site trainings, if needed.
  • Strong knowledge of Microsoft product offerings, with an emphasis on AI, SaaS, or cloud technologies.
  • Microsoft Certified Trainer (MCT).
  • Microsoft certifications, such as the AI-900, AZ-900, etc.
Benefits
  • Medical, dental, life, and short-term disability insurance covered at 100% of the premium for employees and 50% for dependents.
  • Paid parental leave, including adoption and foster care placement.
  • PTO starting at 15 days during your first two years of employment, 20 days in years 2 through 4, and 25 days thereafter (+ incentive opportunities to earn more PTO!).
  • 9 company-observed holidays + 2 more floating holidays to cover additional observed holidays or for use as extra PTO.
  • 401K savings plan and education reimbursement.
  • Complimentary snacks to keep you focused.
  • Incentive program for investing in your growth.
  • 24/7 access to a modern gym with Tonal and Peloton.
  • Free monthly garage parking with direct private access to the office.
  • Brand-new, sun-filled National Harbor offices with scenic views of the Potomac, surrounded by shops, restaurants, and more.
  • Outstanding opportunities to learn, grow, and expand your network.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical trainingAI prompt developmentSOP creationtechnical documentationpresentation skillslive demonstrationshands-on labscloud technologiesSaaS
Soft skills
communication skillsinterpersonal skillspresentation skillspatienceflexibilitycollaboration
Certifications
Microsoft Certified TrainerAI-900AZ-900