
Technical Trainer, AI Product
Cloudforce
full-time
Posted on:
Location Type: Hybrid
Location: National Harbor • Maryland • United States
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Salary
💰 $65,000 - $75,000 per year
Tech Stack
About the role
- Plan, organize, and deliver training sessions internally and to clients on nebulaONE®.
- Tailor training content and delivery methods for internal purposes and/or to meet the specific needs of our clients.
- Lead interactive Promptathons, where clients work hands-on to build and refine AI prompts, tackling real-world challenges together.
- Collaborate cross-functionally to develop training materials such as SOPs, technical documentation, presentations and exercises.
- Manage associated repositories and content created for training and/or change management purposes.
- Perform live demonstrations and hands-on labs to illustrate concepts and provide practical guidance to clients.
- Stay up to date with the latest Microsoft and AI advancements and best practices and maintain in-depth knowledge to deliver accurate and relevant content.
Requirements
- 2+ years of experience as a Technical Trainer, Educator, or similar.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients, team members, and stakeholders.
- Exceptional presentation skills, coupled with the patience to teach.
- Passion for teaching and helping others succeed in their cloud readiness journey.
- Flexibility to travel occasionally for on-site trainings, if needed.
- Strong knowledge of Microsoft product offerings, with an emphasis on AI, SaaS, or cloud technologies.
- Microsoft Certified Trainer (MCT).
- Microsoft certifications, such as the AI-900, AZ-900, etc.
Benefits
- Medical, dental, life, and short-term disability insurance covered at 100% of the premium for employees and 50% for dependents.
- Paid parental leave, including adoption and foster care placement.
- PTO starting at 15 days during your first two years of employment, 20 days in years 2 through 4, and 25 days thereafter (+ incentive opportunities to earn more PTO!).
- 9 company-observed holidays + 2 more floating holidays to cover additional observed holidays or for use as extra PTO.
- 401K savings plan and education reimbursement.
- Complimentary snacks to keep you focused.
- Incentive program for investing in your growth.
- 24/7 access to a modern gym with Tonal and Peloton.
- Free monthly garage parking with direct private access to the office.
- Brand-new, sun-filled National Harbor offices with scenic views of the Potomac, surrounded by shops, restaurants, and more.
- Outstanding opportunities to learn, grow, and expand your network.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical trainingAI prompt developmentSOP creationtechnical documentationpresentation skillslive demonstrationshands-on labscloud technologiesSaaS
Soft skills
communication skillsinterpersonal skillspresentation skillspatienceflexibilitycollaboration
Certifications
Microsoft Certified TrainerAI-900AZ-900