Analyst, Chargeback Operations
BD
ERP
Sales Operations and Strategy, Mid-Market
Cloudflare
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Tableau
About the role
- Perform detailed analysis using Excel, Salesforce, and Tableau to support our GTM Expansion teams.
- Build data packs and compelling decks for quarterly business reviews and strategic planning.
- Shadow strategic initiatives and document processes to improve GTM efficiency.
- Execute and support DNR Forecast Reviews and quarterly account transitions to maintain equitable account books.
- Enable Global Expansion leadership to make data-driven decisions through reporting on upsells, retention, and expansion metrics.
- Prepare and present key insights to senior leadership, including VP-level stakeholders, to influence strategic direction.
Requirements
- Minimum of 5+ years of experience in Sales/Business Operations or Technology Consulting.
- Proven executive presence and the ability to influence stakeholders at all levels of the organization.
- Demonstrable experience preparing and delivering data-driven presentations to senior leadership.
- Strong analytical and problem-solving skills with a curious mindset.
- Excellent verbal and written communication skills.
- A self-starter with the ability to manage your own workload and meet deadlines independently.
- Experience in a SaaS company is a plus.
- Experience supporting reporting and crediting initiatives for a sales department.
- Familiarity with Salesforce, Gainsight, and Boostup is a plus.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisdata-driven presentationsreportingstrategic planningprocess documentationforecastingaccount managementupsell metricsretention metricsexpansion metrics
Soft skills
executive presenceinfluencing stakeholdersanalytical skillsproblem-solving skillscommunication skillsself-startertime managementindependent workload management
