Pre-Sales Customer Engineer

Cloudflare

Pre-Sales Customer Engineer driving technical go-to-market strategy for Cloudflare solutions. Building customer relationships and leading technical discovery for account growth and expansion.

Posted 7/13/2026full-timeSingapore • 🇸🇬 SingaporeMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer-facing technical roles, with a focus on web application security, networking, and cloud infrastructure. Proven ability to manage long-term technical relationships and translate complex technical concepts into business value for stakeholders.

Highest-signal resume keywords

Pre-Sales ExperienceWeb Application SecurityNetworking ExpertiseSaaS Metrics UnderstandingStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solutions EngineeringCustomer EngineeringSales EngineeringDDoS MitigationCloud InfrastructureEnterprise ArchitectureBusiness Value TranslationQuota-Carrying ExperienceTechnical DiscoveryProof of Concepts

Soft Skills

Exceptional Presentation SkillsRelationship Management

Industry Keywords

C-Level EngagementQuarterly Business ReviewsCustomer Lifecycle ManagementSASEDNS

Tech Stack

Tools & technologies

CloudDNS

About the role

Key responsibilities & impact

Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare's portfolio
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders
Own the long-term technical relationship across the entire customer lifecycle, ensuring continuous alignment between the customer's evolving business goals and our product roadmap
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth
Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives

Requirements

What you’ll need

3 to 5 years of experience in a customer-facing technical Pre-Sales role, such as Solutions Engineering, Customer Engineering, Sales Engineering
Broad technical expertise spanning web application security, networking (routing, DNS, DDoS mitigation), SASE, cloud infrastructure, and enterprise architecture
Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles
Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy
Fluency in Bahasa Indonesia preferred

Benefits

Comp & perks

Competitive base salary
Variable commission structure tied to successful targets