Forward Deployed Engineer, Professional Services

Cloudflare

Forward Deployed Engineer providing dedicated technical expertise and customer support at Cloudflare. Managing Cloudflare solutions and collaborating with customers' technical teams in Singapore.

Posted 7/9/2026full-timeSingapore • 🇸🇬 SingaporeSeniorLeadWebsite

Tech Stack

Tools & technologies

DNSJavaScriptPythonTCP/IPTerraform

About the role

Key responsibilities & impact

Cloudflare’s Forward Deployed Engineer (FDE) program provides customers with a dedicated, hands-on technical expert embedded directly within their environment. This is not a traditional support or purely advisory engagement—it is a staff-augmentation model where you act as an extension of the customer’s team, taking the lead in managing, optimizing, and evolving their Cloudflare solutions.
As a Forward Deployed Engineer, you are a recognized subject-matter expert in your specialization and a trusted advisor to both the customer and Cloudflare leadership. You will own the most complex, high-stakes customer engagements, and contribute to the evolution of Cloudflare's service methodologies and offerings. You operate with a high degree of autonomy, make architectural decisions that impact mission-critical infrastructure, and partner with executive stakeholders to align technical outcomes with business objectives.
This role is ideal for senior technologists who have a proven track record of owning end-to-end customer transformations, leading through influence, and scaling expertise across teams.

Requirements

What you’ll need

15+ years of experience in a customer-facing technical role.
Recognized Expertise in one of the following focus areas with a proven track record of leading complex, enterprise-scale engagements:
Applications — Advanced tuning of WAF, Bot Management, API Gateway, DDoS protection, Rate Limiting, and performance optimization for global web properties. Experience designing security architectures for large-scale, multi-zone deployments.
Network — Hands-on management of Magic Transit, BYOIP, complex L3/L4 routing, DDoS resilience, and low-latency global connectivity design. Experience with network transformations and MPLS/SD-WAN migrations.
Zero Trust / SASE — Securing distributed workforces with Access, Gateway, CASB, RBI, and DLP. Proven experience implementing Zero Trust architectures at enterprise scale.
Leadership & Mentorship — Demonstrated experience mentoring junior team members, leading technical workshops, and contributing to the development of service methodologies, best practices, and reusable assets.
Strong Networking Foundation — Expert-level understanding of the OSI model, TCP/IP, TLS, DNS, and HTTP.
Hands-On Technical Skills — Demonstrated ability to implement, configure, and troubleshoot complex solutions. Experience with infrastructure-as-code tools (e.g., Terraform) and scripting (e.g., Python, JavaScript, Bash) is highly desirable.
Project & Program Management — Ability to manage multiple competing priorities, work to deadlines, and deliver results in ambiguous or fast-moving environments. Experience scoping and estimating complex engagements.
Communication & Executive Presence — Exceptional verbal and written communication skills. Ability to translate complex technical concepts for both technical and executive audience
Regional Experience — Experience working with enterprise customers in APJC, ideally within Korea. Understanding of regional compliance requirements, business culture, and technical ecosystems.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

WAF TuningBot ManagementAPI GatewayDDoS ProtectionComplex L3/L4 RoutingZero Trust ArchitecturesInfrastructure-as-CodeTCP/IPTLSDNS

Soft Skills

Exceptional Communication SkillsExecutive PresenceMentoringWorkshop LeadershipTranslating Technical Concepts