Senior Solutions Engineering Manager, Named

Cloudflare

Senior Solutions Engineering Manager at Cloudflare collaborating with strategic enterprise clients and managing pre-sales engineering teams. Leading efforts in AI and technical sales lifecycle optimization.

Posted 7/1/2026full-timeSan Francisco • California, Colorado • 🇺🇸 United StatesSenior💰 $244,000 - $336,000 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudDNSGoogle Cloud PlatformPyTorchTCP/IPTensorflow

About the role

Key responsibilities & impact

Lead and Scale the US Named Team: Oversee the hiring, technical onboarding, continuous enablement, and pre-sales performance of a highly skilled team of Enterprise Solutions Engineers across the United States.
Drive Strategic Revenue Goals: Partner directly with Named Account Sales Executives and leadership to effectively manage complex sales cycles, coordinate technical proof activities (PoCs), and accurately forecast pipeline progression.
Shadow and Coach Technical Fieldwork: Step into the field as a player-coach to shadow customer engagements, establish technical best practices, and guide your team in breaking down complex concepts into digestible business value.
Champion Cross-Functional Alignment: Build deep operational relationships with Cloudflare's core Product, Engineering, Customer Success, and Support teams to establish reliable escalation pathways and accelerate feature request implementations for top-tier accounts.
Facilitate Hive-Mind Knowledge Sharing: Cultivate internal communication channels to ensure scalable technical solutions, architectural frameworks, and unique team discoveries are seamlessly shared across regional SE teams to prevent repeating mistakes.
Manage Team Health and Morale: Keep a constant pulse on your team's individual capacity, strengths, and career development goals, maintaining an open environment where transparent feedback and critical insights are actively welcomed.
Driving Enterprise Adoption: Accelerating the sales cycle by helping customers move past "AI hype" into production-ready, high-ROI use cases.
Technical Excellence: Building a team that is viewed by customers not just as vendors, but as trusted consultants with thorough understanding of AI and how Cloudflare can be positioned to help.

Requirements

What you’ll need

Proven Technical Leadership: Minimum of 5+ years of experience directly managing and scaling a pre-sales Solutions Engineering team, coupled with 10+ years of related technology industry experience.
Enterprise Pre-Sales Track Record: A documented history of success driving technical pre-sales within the US Enterprise or Named Accounts market, showing strong alignment with sales methodologies like MEDDPICC.
Deep Architectural Expertise: Strong foundational knowledge of fundamental Internet protocols and cloud architectures, including OSI Model layers 1-7, DNS, BGP, TCP/IP, and SSL/TLS.
Communication: Exceptional ability to demystify complex AI concepts (like fine-tuning vs. RAG, or compute costs) for C-level executives, while remaining highly technical with data scientists.
Oversee the design and delivery of high-impact technical validation events (custom demos, hackathons, and scoped PoCs).
Ensure solutions adhere to enterprise-grade standards regarding AI ethics, data privacy, governance, and latency/cost optimization.
Customer Lifecycle: Clear understanding of the entire customer lifecycle management and ensure the team is properly aligned.
Cross-Functional Influence: Demonstrated operational and analytical skills required to influence matrixed organizations, handle critical customer escalations, and manage distributed team resources effectively.
AI/ML Expertise: Proven, hands-on experience with AI/ML frameworks (e.g., PyTorch, TensorFlow), LLM orchestration tools (e.g., LangChain, LlamaIndex), vector databases, and MLOps pipelines.
Cloud & Architecture: Strong understanding of cloud infrastructure (AWS, Azure, or GCP) and how to deploy scalable AI workloads.

Benefits

Comp & perks

Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave

ATS Keywords

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Hard Skills & Tools

Pre-Sales Solutions EngineeringAI/ML FrameworksCloud ArchitectureInternet ProtocolsTechnical Validation EventsData Privacy GovernanceCustomer Lifecycle ManagementSales MethodologiesMLOps PipelinesScalable AI Workloads

Soft Skills

CommunicationCoachingTeam ManagementOperational Relationship BuildingKnowledge Sharing