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Program Manager, People Operations – Payroll Implementation
CloudflareProgram Manager leading People Operations transition to ADP for multiple countries at Cloudflare. Collaborating with cross-functional teams to ensure effective payroll implementation processes.
About the role
Key responsibilities & impact- Lead the end-to-end People Operations transition to ADP for 4–6 countries simultaneously, taking full accountability and ownership of the project from initial design through to a stable post-launch support, proactively spotting challenges and guiding the team toward solutions.
- Act as the functional expert ensuring Workday remains the absolute single source of truth.
- Move away from manual local processes. You will design and document a clear, standardized payroll playbook that our People Operations specialists can easily follow across all 16 countries.
- Review and finalise post-implementation Standard Operating Procedures (SOPs).
- Oversee data formatting and validation to ensure information is accurate before it moves systems.
- Partner proactively with wider People Team, Benefits, Legal, and IT teams to manage and gain further clarity on specific local legislation and flag systemic data discrepancies early during project cycles.
- Provide daily technical guidance, project direction, and encouragement to the two Senior People Operations Specialists working alongside you on this rollout.
Requirements
What you’ll need- Solid experience within People Operations or Payroll Operations, with a history of supporting system rollouts or complex operational changes.
- Comfort managing multiple timelines independently. You know how to keep a project moving and feel comfortable raising your hand when a timeline needs adjusting.
- Proficiency in Workday, specifically in running/validating reports and understanding how data transforms across integration pipelines (experience with PECI or similar middleware into ADP Celergo/GlobalView is highly preferred).
- Deep understanding of the HR-to-Payroll pipeline and the technical nuances of the Hire-to-Retire lifecycle across different geographies is required. A working knowledge and understanding of processing payrolls, end to end is highly desirable.
- A natural curiosity about how modern tools, including AI, can help reduce repetitive manual work and make daily tasks easier.
- Excellent verbal and written communication skills, with the ability to lead workshops and translate technical system requirements for non-technical local experts.
Benefits
Comp & perks- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Payroll OperationsSystem RolloutsData FormattingReport RunningIntegration Pipeline Understanding
Soft Skills
Communication SkillsTeam LeadershipProblem-SolvingCuriosity