Professional Services Consultant

Cloudflare

Professional Services Consultant at Cloudflare acting as a technical advisor for enterprise clients. Optimizing configurations and championing migration from legacy systems to secure internet solutions.

Posted 5/14/2026full-timeAustin • California, Colorado, New York, Texas • 🇺🇸 United StatesSeniorLead💰 $167,000 - $264,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Serve as the day-to-day technical lead and Cloudflare subject matter expert, providing proactive guidance on operational best practices and industry security standards.
Take full ownership of tuning, configuration, and policy creation for Application Services to ensure maximum performance and security posture.
Oversee the ongoing health of Network Services, including Magic Transit and DDoS protection, ensuring "set and forget" stability while remaining ready for rapid incident response.
Leverage your deep understanding of Akamai architectures to translate legacy workflows into modern, efficient Cloudflare configurations.
Collaborate closely with the customer to prepare their environment for future expansions into our Developer Platform (Workers) and Zero Trust architecture.
Maintain comprehensive documentation of the customer’s unique environment, policy changes, and operational procedures to ensure long-term continuity.

Requirements

What you’ll need

10+ years of experience in a technical customer-facing role such as Solutions Architect, Resident Engineer, Professional Services Consultant or similar, ideally in cloud networking, security, or web infrastructure.
At least 3+ years of hands-on experience managing other environments, with a proven ability to map legacy CDN and security features to Cloudflare’s ecosystem.
Deep technical proficiency in configuring WAF policies, Bot Management, and Page Shield to protect complex web applications.
Strong foundational knowledge of BGP, GRE/IPsec tunneling, and DDoS mitigation strategies (specifically relating to services like Magic Transit).
Exceptional verbal and written communication skills, with the ability to explain complex technical concepts to both engineering teams and executive stakeholders.
Ability to translate customer requirements into practical, scalable solutions that align with Cloudflare’s technology stack.
Prior customer onsite placement experience is a plus.

Benefits

Comp & perks

Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave

ATS Keywords

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Hard Skills & Tools

CloudflareAkamai architecturesWAF policiesBot ManagementPage ShieldBGPGRE/IPsec tunnelingDDoS mitigationApplication ServicesDeveloper Platform

Soft Skills

communication skillscustomer-facingproblem-solvingcollaborationdocumentationincident responsetechnical guidancecustomer requirements translationstakeholder engagementoperational best practices