Senior Product Manager II
Axon
Cloud
Senior Engineering Manager, Infrastructure Operations
Cloudflare
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Texas • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
Cloud
About the role
- Lead a passionate team of network engineers, data center engineers, and SREs who are at the core of our global infrastructure
- Own the successful deployment of CAPEX investments, ensuring our infrastructure scales ahead of demand
- Collaborate strategically with cross-functional partners including Project Managers, Finance, and Security to deliver on ambitious group initiatives
- Ensure optimal team staffing by aligning the right talent with the right projects
- Manage key third-party vendors and contractors, holding them accountable for performance and service level agreements (SLAs)
- Define, implement, and analyze operational KPIs and metrics to measure and improve our operational health and performance
- Drive a culture of continuous improvement by championing standardization, optimization, and automation
- Own incident response, root cause analysis (RCA), and executive-level communication during critical events
- Foster a best-in-class operations team by bringing fresh perspectives, leadership acumen, and a focus on employee engagement
- Influence infrastructure architecture and design by providing operational feedback to engineering and product teams
Requirements
- Minimum of 6+ years of operational management and team leadership experience in a global data center and network infrastructure environment, preferably at a hyperscale or cloud company
- Deep technical foundation in network engineering (Layers 1-3), data center architecture, and infrastructure automation
- Proven expertise in deploying time-sensitive and CAPEX-intensive infrastructure projects, including power planning, rack design, and structured cabling
- Exceptional ability to plan, forecast, measure, and execute to meet ambitious goals
- Outstanding verbal, written communication, and presentation skills
- Demonstrated ability to attract, hire, coach, and retain top engineering talent in a highly competitive market
- Experience navigating ambiguous and rapidly changing environments with a bias for action and a high degree of autonomy
- Ability to build strong relationships and influence outcomes across cross-functional stakeholders, including non-technical teams and executives
- Extensive experience with on-call rotations, incident management, RCA, and post-mortem analysis
- Reputation as a trusted, respected, and high-judgment leader known for fairness, empathy, and high ethical standards
- May require authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license
Benefits
- Eligible to participate in Cloudflare’s equity plan
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
network engineeringdata center architectureinfrastructure automationCAPEX project deploymentpower planningrack designstructured cablingoperational KPIsincident managementroot cause analysis
Soft skills
team leadershipcommunication skillscoachingrelationship buildinginfluencing outcomesemployee engagementcontinuous improvementstrategic collaborationadaptabilityhigh ethical standards
