Director, Global Security Incident Response

Cloudflare

. Vital leader of the Security Incident Response team overseeing all operations around the Globe.

Posted 4/21/2026full-timeAustin • California, New York, Texas • 🇺🇸 United StatesLead💰 $215,000 - $310,000 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud PlatformLinuxMacOSUnix

About the role

Key responsibilities & impact

Vital leader of the Security Incident Response team overseeing all operations around the Globe.
Incident Response Oversight: Providing oversight to security incidents from detection to resolution, continuously looking to improve rapid response capabilities.
Team Optimization and Agile Learning: Ensure optimal staffing and resourcing, focusing on continuous skill development and career progression within an agile security environment.
Resource and Vendor Management: Working with Security leadership to ensure tooling and resources are available to incident response teams.
Performance Engineering: Guide team performance, ensuring adherence to established SOPs and best practices in security integration.
Strategic Communication Protocols: Manage communication protocols during incidents, ensuring clarity and timeliness.
Cross-Functional Collaboration: Facilitate collaboration across Product, Infrastructure, SREs, GRC, ensuring cohesive incident response strategy.
Continuous Process Improvement: Regularly refine incident response processes, incorporating the latest advancements for enhanced agility.
Strategic Leadership for Scalability: Provide visionary leadership, ensuring operational scalability and efficiency in line with business needs.
Team Development in a Security-Focused Culture: Cultivate a high-performance team, enhancing capabilities through training and development.
Incident Documentation and Process Automation: Oversee incident documentation, refining response playbooks and guidelines with a focus on automation in security processes.
Security Technology Management: Govern the development and maintenance of security tools, emphasizing integration in existing security pipelines.
KPI-Driven Performance Assessment: Implement and monitor Key Performance Indicators to evaluate and improve incident response effectiveness.
On-Demand Operational Readiness: Maintain readiness for critical incident management outside standard hours, integrating on-call responsibilities.

Requirements

What you’ll need

Senior Information Security Experience: Possess over 7 years in relevant Information Security roles, with at least 5 years in leading incident response and/or security operations teams.
Data Analytics and Data Science: Knowledge of or utilized advanced data science and analytics methodologies to meticulously compile statistics on trends and anomalies, facilitating efficient data organization, retrieval, and analysis, enabling the identification of patterns and irregularities within vast datasets.
DevSecOps and CI/CD Implementation: Experienced in establishing and enhancing security operations in product or cloud-native environments, with a focus on integrating security practices within CI/CD pipelines
Security as Code Expertise: Proficient in implementing Security as Code methodologies, automating security processes in alignment with agile development practices
Technical Environment Mastery: In-depth understanding and hands-on experience with Linux/UNIX, MACOS, AWS, GCP, and Azure ecosystems, emphasizing security configurations and best practices.

Benefits

Comp & perks

Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave

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Hard Skills & Tools

incident responsedata analyticsdata scienceDevSecOpsCI/CDSecurity as CodeLinuxUNIXAWSGCP

Soft Skills

leadershipcommunicationcollaborationteam developmentperformance engineeringprocess improvementagile learningstrategic thinkingresource managementvendor management