Principal, Solutions Engineering – Strategy & Operations
Cloudflare
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
Tableau
About the role
- Partner with regional SE leadership to define strategic direction, vision, and roadmap for the solutions engineering organization.
- Optimize performance, strategic alignment, and operational excellence of the Solutions Engineering function.
- Enable SE leadership to make data driven decisions through reporting on business reviews, KPIs and metrics.
- Build data packs for quarterly business reviews, planning and publish dashboards via Tableau or Looker for broader consumption.
- Translate business objectives into actionable strategies and operational plans for the solutions engineering team.
- Develop, implement, and optimize standard operating procedures (SOPs), best practices, and playbooks for solutions engineering processes.
- Define, monitor, and report on key performance indicators (KPIs) and metrics to measure team performance, efficiency, and impact.
- Identify bottlenecks and lead initiatives to streamline operations and enhance productivity.
- Shadow strategic initiatives and build proposals with data-driven recommendations to drive change.
Requirements
- 7–10+ years in Sales Strategy, Revenue Operations, Business Operations, or Sales/SE enablement roles in fast-paced B2B SaaS or enterprise tech companies.
- Experience working directly with or supporting Solution Engineering, PreSales, Post-Sales activity and Technical Sales Teams.
- Track record of supporting global or large-scale SE or Sales organizations.
- Deep knowledge of Salesforce, BI Tools (Tableau, Power BI), and Google Sheets.
- Strong analytical and modeling capabilities — comfortable interpreting large datasets and assisting in creating slides and or sheets for this data.
- Familiarity with sales motion metrics (e.g., pipeline health, SE coverage, SE utilization, win/loss analysis).