Cloudflare

RevOps Technology Manager

Cloudflare

full-time

Posted on:

Location Type: Hybrid

Location: Austin • Texas • United States

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Job Level

SeniorLead

Tech Stack

Cloud

About the role

  • Develop multi-year technology vision, and roadmap aligned with GTM strategic goals for a long-term growth and competitive advantage.
  • Define the role of core systems across the revenue lifecycle and ensure long-term scalability.
  • Align the GTM tech stack to defined sales motions and operational workflows.
  • Identify gaps in the tech stack and recommend strategic build, buy, or consolidation paths.
  • Lead strategic evaluation of the RevOps technology portfolio to maximize ROI and business alignment.
  • Rationalize, consolidate, or retire tools where appropriate, ensuring scalability and compliance.
  • Partner with Finance and Procurement on investment decisions.
  • Establish governance frameworks, standards, and decision guardrails to guide tool evaluation, adoption, and lifecycle management.
  • Document operating models and workflows to clarify roles, responsibilities, and decision-making authority.
  • Collaborate with IT, Implementation, Procurement, SAM, Security, Privacy, and GTM leaders to enable aligned execution while maintaining compliance, scalability, and system integrity.
  • Set guardrails that balance speed and flexibility with security, compliance, and system integrity.
  • Participate in cross-functional AI initiatives, providing RevOps tooling strategy perspective to evaluate, prioritize, and scale AI-enabled capabilities.
  • Identify where AI and automation can strategically enhance seller workflows and RevOps effectiveness.
  • Help define governance and intake models for AI use cases.
  • Guide build vs. buy vs. blend decisions in collaboration with IT and Engineering.
  • Align RevOps, Sales, Marketing, Finance, IT, FAST, Engineering, Security, Privacy, Procurement, and SAM on technology priorities and standards.
  • Serve as a trusted advisor on technology trade-offs, investment priorities, and future-state planning.
  • Incorporate adoption and performance insights into ongoing strategic portfolio decisions.
  • Develop executive-ready materials that articulate the current and future-state RevOps tech stack, consolidation plans, and roadmap.
  • Present clear, fact-based insights and trade-offs to support informed leadership decisions.
  • Provide clear visibility into current-state and future-state GTM technology strategy.
  • Partner with external advisors, including Gartner, to incorporate leading GTM and RevOps best practices.
  • Define KPIs to measure strategic impact, adoption, and investment effectiveness.
  • Continuously refine tooling strategy to improve impact and support organizational change.
  • Gather insights via surveys and workshops, partnering with FAST for user experience and support input.

Requirements

  • 10+ years in Revenue Operations, GTM Systems, Sales Operations, Business Systems, or related roles within SaaS or technology-driven organizations.
  • 5+ years leading cross-functional, enterprise-wide initiatives in complex environments.
  • Salesforce certifications (Administrator, Advanced Administrator, Sales Cloud Consultant, AI Associate) preferred; additional GTM, AI and business systems certifications a plus.
  • Demonstrated ability to define scalable technology strategy, governance, and decision frameworks.
  • Experience solving complex business problems through technology with strategic outcomes.
  • Proven experience influencing senior stakeholders and driving enterprise alignment.
  • Experience working with vendors and implementation partners.
  • Strong analytical capability with a track record of developing ROI-driven, data-backed recommendations.
  • Background in sales or deep exposure to B2B seller workflows.
  • Experience managing a portfolio of technology initiatives from strategy through execution.
  • Bachelor’s degree in business, marketing, information technology, or a technical field is required; master’s or advanced degree, or AI/data training, is a plus.
Benefits
  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance
  • Short and Long Term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Participation Plan
  • Flexible paid time off covering vacation and sick leave
  • Leave programs, including parental, pregnancy health, medical, and bereavement leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Revenue OperationsGTM SystemsSales OperationsBusiness SystemsTechnology StrategyGovernance FrameworksData AnalysisAI IntegrationPortfolio ManagementKPI Development
Soft Skills
Cross-functional LeadershipStakeholder InfluenceStrategic ThinkingCollaborationProblem SolvingCommunicationAnalytical CapabilityDecision MakingAdaptabilityUser Experience Focus
Certifications
Salesforce AdministratorSalesforce Advanced AdministratorSales Cloud ConsultantSalesforce AI AssociateGTM CertificationsAI CertificationsBusiness Systems CertificationsMaster's DegreeAdvanced DegreeAI/Data Training