People Operations Coordinator
Cloudflare
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Texas • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Support employee lifecycle transactions for the AMER region, including onboarding, transfers, job changes, and offboarding, under the guidance of People Operations Specialists
- Coordinate onboarding documentation, background checks, and compliance-related materials
- Assist with employee data entry and updates in Workday and related People systems
- Support People Operations projects by tracking tasks, timelines, and dependencies
- Follow up with cross-functional partners to ensure deliverables are completed on time
- Assist with documentation of People processes, workflows, and standard operating procedures
- Help implement process updates and operational improvements
- Maintain employee records and files, ensuring documentation is complete and stored appropriately
- Perform routine and ad hoc data audits in Workday to support data accuracy and compliance
- Support manual data entry and cleanup efforts as needed
- Respond to employee and manager inquiries related to People Operations and Payroll through Zendesk or other channels (Tier 0–1)
- Act as a liaison between employees and People teams to help resolve basic issues
- Escalate complex questions or issues to Specialists or subject matter experts as needed
- Handle sensitive employee information with discretion and professionalism
- Support compliance initiatives and records administration under established processes
Requirements
- 1–3+ years of experience in operations, project coordination, HR, or a related role
- Strong organizational and time-management skills with the ability to manage multiple tasks and deadlines
- Experience working in systems and managing data; Workday experience strongly preferred
- High attention to detail and a process-oriented mindset
- Comfortable working with spreadsheets (Excel or Google Sheets)
- Strong written and verbal communication skills
- Customer-focused, collaborative, and proactive working style
- Project Management a plus!
- Experience supporting HR or People Operations teams
- Exposure to enterprise environments or global organizations
- Experience with ticketing systems (Zendesk or similar)
- Experience with Workday or other HCM’s
- Interest in growing into a People Operations Specialist or HRIS-focused role
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrydata auditsprocess documentationproject coordinationcompliance managementemployee lifecycle transactionsonboardingoffboardingHR operationstime management
Soft skills
organizational skillsattention to detailcommunication skillscustomer-focusedcollaborativeproactiveprocess-oriented mindsetproblem-solvingdiscretionprofessionalism