Cloudflare

Senior Product Manager, Infrastructure Lifecycle

Cloudflare

full-time

Posted on:

Location Type: Hybrid

Location: Austin • Colorado, Texas, Washington • 🇺🇸 United States

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Salary

💰 $168,000 - $206,000 per year

Job Level

Senior

Tech Stack

Distributed SystemsPostgresPrometheusSQL

About the role

  • Represent the customer, be it internal or external. Be the champion and voice of customers. Build intimate, personal customer relationships. Bring the customer's voice into the creation process.
  • Develop the platform vision for your area. Ensure that your vision can work not just for your current set of customers, but for 10 or even 100 times your current set.
  • Evangelize the vision so that all stakeholders are aligned, have context and understand where we are going.
  • Make data-driven roadmap decisions. Make tough tactical prioritization decisions based off of data you collect, curate, and disseminate. Build trust with stakeholders by ensuring that your roadmap is understandable and sensible based on the data you present.
  • Measure success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses.
  • Author use cases and prioritize requirements. Translate observations and customer feedback into a prioritized product backlog. Author use cases based on specific real-world product applications and extrapolate detailed product requirements for the scenarios.
  • Collaborate across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job.

Requirements

  • 8+ years of previous product management experience
  • Domain expertise in infrastructure operations or procurement. You have been there, done that as either an architect or product owner for operational and financial tooling and consolidation
  • Distributed systems experience that allows you to drive the scaling strategy for deployment as our scale grows both on volume and number of internal customers supporting.
  • Experience presenting new products and features to customers – whether as a developer, analyst or product manager. You are enthusiastic about taking something you have helped build and sharing it with the world
  • Strong customer and stakeholder empathy. You must be the voice of engineering, customers, support, or ops at any given time. You must be able to channel many points of view into a strategic roadmap and deliverables that provide elegant solutions to all requirements.
  • Exceptional communication, presentation, organizational and analytical skills
  • Demonstrated ability to lead, drive consensus and deliver in a matrixed organization with multiple stakeholders
  • Experience working with large and complex data sets (SQL, Postgres, Prometheus, etc.). You are skilled at proving points with data and can quickly show others how to do so.
  • Ability to communicate complex technical concepts to all audiences
Benefits
  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance
  • Short and Long Term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Participation Plan
  • Flexible paid time off covering vacation and sick leave
  • Leave programs, including parental, pregnancy health, medical, and bereavement leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementdata-driven decision makinguse case authoringrequirements prioritizationdistributed systemsdata analysisSQLPostgresPrometheus
Soft skills
customer empathystakeholder empathycommunication skillspresentation skillsorganizational skillsanalytical skillscollaborationleadershipconsensus building