Senior IT Technical Program Manager
Cloudflare
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Texas • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
ERPOracle
About the role
- Program Management of all aspects of the IT components of Release 2 and Release 3 milestones for Cloudflare's ERP program.
- Regular executive level communication on program milestones, risks, resource needs & contractor delivery performance.
- Build bridges across Cloudflare to ensure programs/ projects are effectively planned, developed, integrated and deployed with quality and on time delivery into our production systems.
- Be the glue that binds a highly cohesive cross functional core team in the planning and execution of tasks required to ensure success of the multitude of projects comprising a program.
- Gather business requirements and assist with translating requirements into future state design options, while deftly incorporating sound architecture and design principles into the final solution.
- Build clear and transparent communication channels to align business stakeholders, IT, and third-party vendors to ensure relevant audiences receive appropriate updates on programs and projects.
- Work with stakeholders in controlling program scope and executing to committed schedules, as well as maintaining and reporting out program deliverables across multiple teams and business units.
- Establish and maintain relationships with vendors, ensuring adherence to best practices and accountability throughout the program lifecycle.
- Maintain clear line-of-site on the critical path timeline; managing risks, and facilitating resolution of blockers to ensure project success.
- Collaborate with Business PMs on internal processes, tools and workflows across multiple teams and functions across Cloudflare, in support of IT governance and project management methodologies, processes and procedures.
- Apply learnings back to constantly improve process and velocity of the Cloudflare IT organization, enabling improved delivery for our global business partners.
Requirements
- Prior experience with a global ERP rollout, beginning from global design and moving into engineering and final implementation.
- Experience working cross functionally with finance, security, compliance and engineering teams to deliver ERP solutions.
- Experience with Oracle Fusion, including technical knowledge of various modules, integration with boundary systems and usability considerations.
- 10+ years experience in program and project management.
- A strong engineering or development background to facilitate architecture and integration discussions.
- Track record of delivering technical programs through the full end to end program management lifecycle, from conception to usability study.
- Have a balance of people, organizational, and technical skills to deliver and guide decision making without authority.
- Work independently in a dynamic and high-pressure environment with timely delivery despite ambiguous and changing business requirements.
- Strong competency with project management tools (Confluence, JIRA, Smartsheets, etc.) and various methodologies (Waterfall, Scrum, etc.).
- Proven ability to clearly and concisely communicate with an executive audience in both written and verbal communications in English (writing sample will be requested).
- Thrive in a fast-paced hyper-growth engineering environment, with the ability to learn new technologies quickly, and extremely comfortable with ambiguity.
Benefits
- Competitive salary
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ERP rolloutOracle Fusionprogram managementproject managementarchitectureintegrationusability studyengineeringtechnical program deliverybusiness requirements gathering
Soft skills
communicationorganizational skillspeople skillsdecision makingindependenceadaptabilitycollaborationrelationship managementproblem solvingprocess improvement