Engineering Manager

• Lead a passionate team of network engineers, data center engineers, and SREs who are at the core of our global infrastructure.
• Own the successful deployment of CAPEX investments, ensuring our infrastructure scales ahead of demand.
• Collaborate strategically with cross-functional partners including Project Managers, Finance, and Security to deliver on ambitious group initiatives.
• Ensure optimal team staffing by aligning the right talent with the right projects.
• Manage key third-party vendors and contractors, holding them accountable for performance and service level agreements (SLAs).
• Define, implement, and analyze operational KPIs and metrics to measure and improve our operational health and performance.
• Drive a culture of continuous improvement by championing standardization, optimization, and automation.
• Own incident response, root cause analysis (RCA), and executive-level communication during critical events.
• Foster a best-in-class operations team by bringing fresh perspectives, leadership acumen, and a focus on employee engagement.
• Influence infrastructure architecture and design by providing operational feedback to engineering and product teams.

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