Cloudflare

Deal Desk Analyst

Cloudflare

full-time

Posted on:

Location Type: Hybrid

Location: Mexico City • 🇲🇽 Mexico

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Job Level

JuniorMid-Level

About the role

  • Review and approve deals, ensuring they comply with established pricing, discounting, and commercial policies. You will serve as a gatekeeper for deal integrity.
  • Act as a subject matter expert for the sales team on standard deal terms, product configurations, and deal submission requirements. You will be the first point of contact for common questions and deal-related issues.
  • Identify and propose opportunities to automate, streamline, or simplify our deal approval processes, particularly for repetitive tasks and standard deals.
  • Manage and monitor the deal queue to ensure we meet internal Service Level Agreements (SLAs) and keep deals moving through the pipeline efficiently.

Requirements

  • 2-3 years of experience in a sales support, sales operations, or finance role. Experience with a SaaS company is a plus.
  • Exceptional attention to detail and accuracy, particularly when working with numbers and contract terms.
  • A strong aptitude for identifying issues and finding effective, policy-compliant solutions.
  • Excellent written and verbal communication skills. You can clearly and concisely explain policies and procedures to a sales audience.
  • Proficiency with common business software, including Microsoft Excel or Google Sheets. Experience with a CRM (e.g., Salesforce) and a CPQ (Configure, Price, Quote) tool is highly desirable.
  • A desire to understand and improve processes and an interest in how technology and automation can make your work more efficient.
Benefits
  • Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales supportsales operationsfinancedeal approval processescontract termspolicy compliancedata analysisautomationSaaS experienceattention to detail
Soft skills
problem-solvingcommunicationattention to detailaccuracyprocess improvementinterpersonal skillsorganizational skillsadaptabilitycritical thinkingcustomer service
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