CloudFactory

Engineer

• We are seeking Oil & Gas Engineers with an experience in producing isometric drawings based on point clouds.
• The ideal candidate will have draftsman experience, proficiency in AutoCAD and the ability to read P&IDs and identify piping components and equipment from images.
• Your expertise will directly contribute to our projects focusing on efficient design and layout.
• If you have a keen eye for detail and can turn complex data into clear, actionable drawings, we want to hear from you!

Piping Engineer/Drafter – Fixed Term Contract

Operations

• - Act as the primary liaison between global IT teams (SecOps, TechOps, BizApps) and regional stakeholders, adapting global standards to regional needs.
• - Mentor, coach, and support local IT contributors, ensuring consistent training, development, and accountability (without direct line management).
• - Collaborate with IT functional leads on roster planning, scheduling, and resource allocation to ensure seamless 24x7 global support coverage.
• - Provide regional operational leadership while advocating for team needs in a fast-paced, global environment.
• - Serve as the senior escalation point for high-priority incidents, coordinating resolution across infrastructure, application, and security teams.
• - Execute ITSM processes including Incident, Problem, Change, and Request Management in alignment with ITIL practices.
• - Lead post-incident reviews and Root Cause Analysis (RCA) to drive continuous service improvement and SLA adherence.
• - Deliver clear reporting on service health, incidents, outages, and operational performance to regional and global stakeholders.
• - Maintain hands-on operational expertise in Google Workspace (Admin Console), Slack administration, and other enterprise SaaS platforms.
• - Oversee IT service delivery for a globally distributed workforce, supporting both company-managed devices and BYOD environments.
• - Contribute to solution design and workflow automation initiatives aligned with business needs and compliance standards (ISO 27001, SOC 2, GDPR).
• - Evaluate and recommend tools, technologies, and process improvements to enhance efficiency and operational resilience.
• - Act as a bridge across IT functions to align operational processes, strategic initiatives, and technology deployments.
• - Lead regional execution of global IT initiatives such as security audits, application rollouts, and infrastructure upgrades.
• - Ensure regional documentation, runbooks, knowledge articles, and processes align with global IT standards and governance requirements.

Piping Engineer/Drafter – Fixed Term Contract

Senior IT Operations Specialist