Operations Manager

CloudFactory

Operations Manager leading operational excellence and facilities management at CloudFactory in Kathmandu. Collaborating with teams and driving process optimization in a mission-driven organization.

Posted 5/4/2026full-timeKathmandu • 🇳🇵 NepalJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Oversee Global Operations within defined domains in Nepal, ensuring alignment with business goals.
Drive cross-functional operational excellence and continuous improvement initiatives.
Mentor and support junior team members and operational leads to strengthen execution capabilities.
Champion Operations OKRs, fostering ownership and accountability across teams.
Act as a trusted advisor to the Country Manager and leadership team on operational risks, opportunities, and strategy.
Build strong cross-functional relationships to influence decisions and support enterprise objectives.
Manage global travel strategy, ensuring policy compliance, cost optimization, and sustainability.
Lead facility operations in Nepal, ensuring efficient, compliant, and sustainable work environments.
Oversee maintenance, space planning, asset management, and day-to-day operations.
Develop preventive maintenance plans and sustainability initiatives.
Ensure compliance with health, safety, environmental, and statutory regulations; lead audits and corrective actions.
Manage vendor contracts to ensure quality, cost efficiency, and reliability.
Lead facility projects (renovations, relocations, upgrades) with minimal disruption.
Collaborate with landlords, vendors, and stakeholders for seamless operations.
Design and oversee a global F&B strategy to enhance employee experience and culture.

Requirements

What you’ll need

Strong expertise in facilities management, maintenance, and repair.
Knowledge of security systems, access control, and safety compliance.
Understanding of health, safety, and environmental regulations.
Experience in vendor negotiation, contract management, and performance monitoring.
Ability to optimize space utilization and workplace planning.
Competence in sustainability, energy management, and cost efficiency.
Strong stakeholder management, communication, and coordination skills.
Data-driven problem-solving and decision-making ability.
Proven leadership skills with the ability to guide and influence teams.
High integrity, attention to detail, and commitment to operational excellence.
Ability to manage emergencies and ensure business continuity.
2+ years of experience in an Operations Manager (or similar) role.
Experience managing teams of at least 2–3 members

Benefits

Comp & perks

Great Mission and Culture
Meaningful Work
Market competitive salary
Quarterly variable compensation
Remote and Home working
Comprehensive medical cover
Group life insurance
Personal development and growth opportunities
Office snacks and lunch
Periodic team building and social events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

facilities managementmaintenancerepairvendor negotiationcontract managementperformance monitoringspace utilizationworkplace planningsustainabilityenergy management

Soft Skills

stakeholder managementcommunicationcoordinationdata-driven problem-solvingdecision-makingleadershipguiding teamsinfluencingattention to detailcommitment to operational excellence