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Field Enablement Program Manager
ClouderaField Enablement Program Manager at Cloudera driving training content creation and enabling field performance. Collaborating with sales and internal teams to enhance learning and program efficiency.
About the role
Key responsibilities & impact- Own the development and speaker coordination, topics and execution of enablement programs including Know This, Workshops and Office Hours in support of PMs, PMMs, Field Systems and Finance.
- Manage calendars and content review meetings with subject matter experts to support these events.
- Disseminate and communicate information to the sales organization via the appropriate channels.
- Write and edit the enablement newsletter weekly.
- Facilitate a corporate-wide learning culture through management of Highspot and other platforms as applicable.
- Partner with other program managers to continuously build and maintain a self-service learning track that allows the Cloudera field to continuously develop skills, knowledge and understanding of processes.
- Provide support, as needed, for all programs, including scheduling, vendor management, reporting and feedback.
- Must be able to project manage separate and distinct enablement requests and programs simultaneously.
- Develop content and programs for annual Sales Kick Off in collaboration with the lead team.
- Build strong internal champions across a variety of roles and LOBs.
- Be on the constant look-out to improve any and all enablement programs.
Requirements
What you’ll need- 5-10 years of professional experience preferably within enterprise technology
- Excellent written and verbal skills.
- Ability to deliver content in an engaging and compelling manner.
- A strong interest in adult learning and a willingness to think outside of the box when constructing training programs.
- Experience with Learning Management Systems and Content Management Systems for field, like Mindtickle and Highspot.
- Ability to work in a fast paced environment
- An entrepreneurial problem-solving attitude and growth mindset
- Ability to identify and communicate gaps or areas of improvement
- Highly organized and detail-oriented
- Ability to prioritize their work while minimizing distraction
- Ability to roll up sleeves and do what is needed to make programs successful
- Demonstrated interpersonal negotiation and resolution skills
Benefits
Comp & perks- Generous PTO Policy
- Support work life balance with Unplugged Days
- Flexible WFH Policy
- Mental & Physical Wellness programs
- Phone and Internet Reimbursement program
- Access to Continued Career Development
- Comprehensive Benefits and Competitive Packages
- Paid Volunteer Time
- Employee Resource Groups
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementcontent developmentenablement program executionadult learning principlesvendor managementreportingfeedback analysiscalendar managementcontent review
Soft Skills
excellent written skillsexcellent verbal skillsengaging content deliveryproblem-solving attitudegrowth mindsetorganizational skillsdetail-orientedprioritizationinterpersonal negotiationresolution skills