Cloudera

Field Enablement Program Manager

Cloudera

full-time

Posted on:

Location Type: Hybrid

Location: Ireland

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About the role

  • Own the development and speaker coordination, topics and execution of enablement programs including Know This, Workshops and Office Hours in support of PMs, PMMs, Field Systems and Finance.
  • Manage calendars and content review meetings with subject matter experts to support these events.
  • Disseminate and communicate information to the sales organization via the appropriate channels.
  • Write and edit the enablement newsletter weekly.
  • Facilitate a corporate-wide learning culture through management of Highspot and other platforms as applicable.
  • Partner with other program managers to continuously build and maintain a self-service learning track that allows the Cloudera field to continuously develop skills, knowledge and understanding of processes.
  • Provide support, as needed, for all programs, including scheduling, vendor management, reporting and feedback.
  • Must be able to project manage separate and distinct enablement requests and programs simultaneously.
  • Develop content and programs for annual Sales Kick Off in collaboration with the lead team.
  • Build strong internal champions across a variety of roles and LOBs.
  • Be on the constant look-out to improve any and all enablement programs.

Requirements

  • 5-10 years of professional experience preferably within enterprise technology
  • Excellent written and verbal skills.
  • Ability to deliver content in an engaging and compelling manner.
  • A strong interest in adult learning and a willingness to think outside of the box when constructing training programs.
  • Experience with Learning Management Systems and Content Management Systems for field, like Mindtickle and Highspot.
  • Ability to work in a fast paced environment
  • An entrepreneurial problem-solving attitude and growth mindset
  • Ability to identify and communicate gaps or areas of improvement
  • Highly organized and detail-oriented
  • Ability to prioritize their work while minimizing distraction
  • Ability to roll up sleeves and do what is needed to make programs successful
  • Demonstrated interpersonal negotiation and resolution skills
  • Preferred Requirements
  • Experience in B2B Enterprise Technology sales
  • Prior experience managing complex programs or other customer facing projects
  • Prior experience with reporting/ analytics/dashboards including Excel and Tableau
Benefits
  • Generous PTO Policy
  • Support work life balance with Unplugged Days
  • Flexible WFH Policy
  • Mental & Physical Wellness programs
  • Phone and Internet Reimbursement program
  • Access to Continued Career Development
  • Comprehensive Benefits and Competitive Packages
  • Paid Volunteer Time
  • Employee Resource Groups
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementcontent developmentprogram managementreportinganalyticsdashboard creationadult learning principlesvendor managementschedulingcontent review
Soft Skills
excellent written skillsexcellent verbal skillsengaging content deliveryproblem-solvinggrowth mindsetorganizational skillsdetail-orientedprioritizationinterpersonal skillsnegotiation skills