
Field Enablement Program Manager
Cloudera
full-time
Posted on:
Location Type: Hybrid
Location: Ireland
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Tech Stack
About the role
- Own the development and speaker coordination, topics and execution of enablement programs including Know This, Workshops and Office Hours in support of PMs, PMMs, Field Systems and Finance.
- Manage calendars and content review meetings with subject matter experts to support these events.
- Disseminate and communicate information to the sales organization via the appropriate channels.
- Write and edit the enablement newsletter weekly.
- Facilitate a corporate-wide learning culture through management of Highspot and other platforms as applicable.
- Partner with other program managers to continuously build and maintain a self-service learning track that allows the Cloudera field to continuously develop skills, knowledge and understanding of processes.
- Provide support, as needed, for all programs, including scheduling, vendor management, reporting and feedback.
- Must be able to project manage separate and distinct enablement requests and programs simultaneously.
- Develop content and programs for annual Sales Kick Off in collaboration with the lead team.
- Build strong internal champions across a variety of roles and LOBs.
- Be on the constant look-out to improve any and all enablement programs.
Requirements
- 5-10 years of professional experience preferably within enterprise technology
- Excellent written and verbal skills.
- Ability to deliver content in an engaging and compelling manner.
- A strong interest in adult learning and a willingness to think outside of the box when constructing training programs.
- Experience with Learning Management Systems and Content Management Systems for field, like Mindtickle and Highspot.
- Ability to work in a fast paced environment
- An entrepreneurial problem-solving attitude and growth mindset
- Ability to identify and communicate gaps or areas of improvement
- Highly organized and detail-oriented
- Ability to prioritize their work while minimizing distraction
- Ability to roll up sleeves and do what is needed to make programs successful
- Demonstrated interpersonal negotiation and resolution skills
- Preferred Requirements
- Experience in B2B Enterprise Technology sales
- Prior experience managing complex programs or other customer facing projects
- Prior experience with reporting/ analytics/dashboards including Excel and Tableau
Benefits
- Generous PTO Policy
- Support work life balance with Unplugged Days
- Flexible WFH Policy
- Mental & Physical Wellness programs
- Phone and Internet Reimbursement program
- Access to Continued Career Development
- Comprehensive Benefits and Competitive Packages
- Paid Volunteer Time
- Employee Resource Groups
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementcontent developmentprogram managementreportinganalyticsdashboard creationadult learning principlesvendor managementschedulingcontent review
Soft Skills
excellent written skillsexcellent verbal skillsengaging content deliveryproblem-solvinggrowth mindsetorganizational skillsdetail-orientedprioritizationinterpersonal skillsnegotiation skills