Senior Manager, Business Development – North America

CloudBees

Senior Manager leading North America Business Development at CloudBees. Driving AI-powered sales development and coaching a BDR team for pipeline growth.

Posted 6/12/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $190,000 - $230,000 per yearWebsite

About the role

Key responsibilities & impact

Drive adoption and best practices for AI-powered sales development across the BDR organization.
Leverage AI tools to improve prospect research, account prioritization, personalization at scale, and outreach effectiveness.
Partner with RevOps and GTM Systems teams to evaluate and deploy emerging AI technologies that increase team productivity and pipeline generation.
Own the evolution of the BDR operating model, including AI-enabled prospecting, automation strategy, workforce productivity, and future talent development.
Directly manage a team of 6–15 BDRs across outbound and inbound coverage in North America.
Build a coaching-first culture through structured 1:1s, call reviews, skills training, and career development planning.
Hire, onboard, and ramp new BDRs to full productivity within 60–90 days.
Create individualized development plans and clear promotion paths for top performers.
Foster a high-energy, inclusive team culture grounded in accountability and continuous improvement.
Own the team's pipeline contribution targets—qualified meetings held, SAOs, and pipeline dollar value.
Drive both outbound prospecting (cold outreach, sequences, LinkedIn) and inbound follow-up motions across the NA territory.
Monitor and improve key funnel metrics: activity rates, conversion rates, average response times, and pipeline aging.
Partner with Revenue Operations to ensure accurate forecasting, clean CRM hygiene, and actionable reporting.
Hold the team accountable to daily, weekly, and monthly activity and outcome targets.
Collaborate with Marketing on campaign alignment, messaging, ICP targeting, and inbound SLA adherence.
Work closely with Account Executives and Sales leadership to ensure smooth BDR-to-AE handoffs and feedback loops.
Partner with Enablement to develop and iterate on playbooks, sequences, objection handling frameworks, and new product messaging.
Provide market and competitive intelligence back to Product Marketing and GTM leadership.
Contribute to territory planning, segmentation strategy, and headcount modeling.

Requirements

What you’ll need

3–6+ years of BDR/SDR experience in a B2B SaaS environment, including at least 1–2 years in a team lead or management capacity.
Partner with Sales Leadership and Revenue Operations to redesign workflows around AI and automation.
Serve as a thought partner to executive leadership on the future of prospecting and pipeline generation.
Demonstrated track record of hitting or exceeding pipeline generation targets as an individual contributor and/or manager.
Strong coaching skills with the ability to give direct, constructive feedback and develop early-career professionals.
Proficiency with modern sales tech stack: Salesforce (or equivalent CRM), Outreach or Salesloft, LinkedIn Sales Navigator, and intent data tools (e.g., Bombora).
Data-driven mindset—comfortable pulling reports, identifying trends, and using insights to make decisions.
Excellent written and verbal communication skills with sharp attention to detail.

Benefits

Comp & perks

Health Insurance
Dental Insurance
Vision Insurance
Short & Long Term Disability
Life Insurance
HSA/FSA
Remote Work Environment
Flexible Time Off
Paid Company Holidays
Parental Leave
Variable Bonus Plan dependent on your role
Stock grant opportunities dependent on your role
401(k) with Company Match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI-powered sales developmentprospect researchaccount prioritizationautomation strategypipeline generationcoachingdata analysisperformance metricssales forecastingterritory planning

Soft Skills

leadershipcoaching skillscommunicationteam buildingaccountabilitycontinuous improvementconstructive feedbackcollaborationproblem-solvingadaptability