Operations Clerk

Cloudaeon

Operations Clerk supporting daily functions of Loan Operations at Locus. Handling loan documentation and transaction processing with attention to detail in a hybrid work environment.

Posted 7/21/2026full-timeRichmond • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $45,000 - $49,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in loan operations, including accurate handling of loan documentation and transaction processing. Capable of managing customer information and providing effective support in a remote environment.

Highest-signal resume keywords

Loan Documentation HandlingTransaction ProcessingWeb Research SkillsMicrosoft Excel ProficiencyCustomer Information Maintenance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Loan OperationsBasic Accounting PrinciplesTransaction ProcessingDocument TrackingCustomer Billing Statements

Soft Skills

Independent WorkCustomer Service

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft TeamsOutlook

Industry Keywords

Loan OperationsGuarantee ProgramBankingAccounting

About the role

Key responsibilities & impact

Supports daily functions of the Loan Operations department and administration of the Guarantee program
Ensures accurate handling of loan documentation, transaction processing, and program reporting
Performs research and responds to general loan account questions
Handles officer change updates and customer information maintenance
Provides customer billing statements and manages document tracking

Requirements

What you’ll need

High School diploma or equivalent
Experience of 1-3 years related experience and/or training is a plus
Accounting and/or banking and knowledge of basic accounting principles, practices, and standards, is a plus, not a requirement
Excellent Word, Excel, and Windows file management skills are mandatory
Proficient in the use of web conferencing platforms such as Microsoft Teams or similar software
Demonstrated web research skills
Familiarity with Outlook or similar network-based email and calendar software
Must be able to work independently in a stable remote environment

Benefits

Comp & perks

Annual bonus opportunity
18-days of PTO per year
13-paid holidays per year
Medical, dental, vision, short- and long-term disability insurance
Life Insurance
Paid Family Leave options
401k savings plan with employer match