Principal Account Manager – Public Sector

Cloud Software Group

Principal Account Manager managing public sector customer accounts for Cloud Software Group. Focused on large GOV Accounts across European Core Markets.

Posted 4/23/2026full-timeRemote • 🇮🇹 ItalyLeadWebsite

Tech Stack

Tools & technologies

Citrix

About the role

Key responsibilities & impact

Work with your customers to develop, execute, and track both short- and long-term account objectives
Evaluate existing data and subjective inputs to improve business performance
Identify internal stakeholders and buyers through personal evaluation and by establishing strong lines of communication with your customers
Utilize thorough and effective account planning tactics for both short- and long-term plans
Use data-driven inputs to set goals and measure progress against customer goals and Citrix objectives
Monitor account performance against established milestones and deadlines
Understand your customer’s business from the inside-out, making their future success your priority
Engage with customers to deliver effective messages advancing the sales cycle
Comfortable with difficult decisions after careful consideration of risks
Build long-term strategic customer relationships
Provide customized resources needed to leverage the identified touchpoints effectively

Requirements

What you’ll need

Local presence in Italy, willingness to travel in Italy and abroad
Fluent (preferably native) Italian language verbally and written
Team Player - leverage, orchestrate and manage the broader Account Team
Open, always learning, Growth mindset with 'can do' approach
Navigate complex processes for Deal Strategy, Commercial Approvals etc
Public Sector Vertical Background - Experienced with specific Public Sector / GOV requirements, ordering processes, tenders etc
Provides weekly Forecast & Pipeline Updates to Sales Management
Familiar with defined Sales tools such as CRM (Salesforce), Office products, Collaboration Tools
Fluent verbal & written English language skills are important.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

team playergrowth mindsetcan do approachstrong communicationstrategic relationship buildingdecision makingdata-driven goal settingaccount planningcustomer engagementperformance monitoring