Cloud Academy

Operations

• Run the operational delivery of instructor-led training engagements from confirmed sale through completion
• Partner with internal teams to align scheduling, course materials, and delivery readiness
• Partner with customer-facing teams to ensure training engagements are clearly defined, properly scoped, and set up for success
• Drive execution across multiple concurrent engagements, ensuring priorities, deadlines, and dependencies are managed effectively
• Ensure instructors and customers are fully prepared and aligned ahead of each session
• Identify risks early and resolve issues quickly to keep delivery on track
• Maintain clear visibility into delivery status, schedules, and key milestones
• Continuously improve how training engagements are run by identifying inefficiencies and strengthening processes

Learning Operations Manager