Senior Marketing Manager, Customer Strategy
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full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $125,000 - $190,000 per year
Job Level
About the role
- Build the customer insight engine.
- Identify and cultivate customer advocates.
- Define how customers show up in marketing.
- Pressure-test our marketing before it ships.
- Identify and fill education gaps.
- Produce tangible outputs.
Requirements
- A seasoned customer-led marketer with 5+ years in B2B SaaS.
- Comfortable building structure where none exists.
- A natural storyteller with strong positioning instincts.
- Curious about how customers actually think and behave.
- Scrappy and execution-oriented, not just strategic.
Benefits
- Competitive compensation including an organization-wide goal-based bonus
- Paid Time Off: 5 Weeks PTO upon joining + Winter Holiday Break. Each year with the company, you'll receive 2 extra PTO days.
- 80% Work Option: Work with your manager to choose between working 5 day weeks (standard full-time) or 4 day weeks @ 80% pay
- Paid Parental Leave for primary and secondary caregivers
- Sabbatical: After 5 years with the team, you're eligible for a 1 month paid sabbatical
- Healthcare (US residents): Medical, Dental, Vision with HSA option, Dependent care FSA
- 401k (US residents): We match 6% contributions with immediate vesting
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer-led marketingstorytellingpositioningcuriosityexecution-orientedstrategic thinking