Dealer Sales Coordinator

Clopay Corporation

Dealer Sales Coordinator supporting dealer onboarding, promotions, pricing, training, and CRM accuracy for Clopay’s garage-door business. Covering Florida, Georgia, Virginia, and the Carolinas with regular travel.

Posted 8/6/2026full-timeRemote • Florida, North Carolina, South Carolina, Virginia • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service and sales skills, with a focus on onboarding new dealer accounts and providing marketing support. Proficient in managing relationships and communications with dealers while maintaining accurate CRM records.

Highest-signal resume keywords

Customer Service ExperienceSales ExperienceCRM ManagementDealer TrainingMarketing Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Call ManagementPaperwork ProcessingCompetitive AnalysisPromotional DevelopmentTime Management

Soft Skills

Outstanding Communication SkillsSelf-ManagementRelationship Building

Tools & Technologies

MyDoorWeb Gen 3.0IStoreMyClopay

Industry Keywords

Dealer OnboardingDistribution CenterPromotionsCustomer Appreciation EventsSales Expenses Control

About the role

Key responsibilities & impact

Actively work the Top 100 for each assigned distribution center to review bleeders and lost opportunities and thank dealers for their business
Provide marketing support for commercial and residential sectional stocking programs
Onboard new dealer accounts with welcome packets, credit forms, product comparisons, training, electronic price pages, contacts, online tools, and I-store/Portal setup
Make outbound calls to MAD/AD dealers regarding promotions, CLC status, and co-op dollars
Process paperwork and special pricing requests accurately and promptly
Return phone calls within 4 hours and emails within 24 hours
Develop, support, and follow up on company-sponsored and distribution-center promotions
Support distribution-center open houses and customer appreciation events
Attend open houses and other events as required to train dealers on online programs
Train dealers and Account Managers on MyDoor, Web Gen 3.0, iStore, and MyClopay
Assist or evaluate MPQs as needed
Notify regional or distribution-center managers of dealer service issues
Assist Account Managers with Gross Sales allowances or Goodwill credits
Communicate new products, engineering changes, and promotions to dealers
Work with AMDs on competitive tier pricing and collect and analyze competitive information
Maintain accurate CRM contact information and sales call notes
Identify and travel with Account Managers to key customers and dealer targets
Help keep distribution-center showrooms and selling centers current and effective
Control sales expenses within budget
Perform other duties assigned by management

Requirements

What you’ll need

A Bachelor's degree is preferred or combination of experience and education
Minimum of 2 years of sales or customer service experience
Strong computer skills
Regular travel required
Outstanding customer service skills
Ability to self-manage time

Benefits

Comp & perks

Unrivaled Scale: Work for a market leader with a massive manufacturing footprint and a reputation for excellence that spans nearly two centuries
A Culture of "What’s Next": investment in automation, sustainable materials, and smart-home integration
Commitment to People: stability of a large organization with a tight-knit, collaborative feel
A Legacy of Expertise: stability of a market leader and opportunity to grow a lifelong career
Commitment to Innovation: tools to do your best work, including exclusive WINDCODE® technology and award-winning designs
Community Focused: partnership with Habitat for Humanity
Remote work arrangement