Present inspiring software demos and product presentation
Be the central point to guide corporate clients in their 3D implementation strategy
Provide technical support to corporate clients in their usage of CLO, CLO-SET and the other solutions we develop and maintain a high level of user satisfaction
Be a corporate user advocate and liaison to other teams; identify corporate user challenges and partner with other departments to develop solutions / resolve issues
Monitor and assess software utilization at key client accounts, collaborating with Business Development Managers to identify growth opportunities and support the development of strategic initiatives
Train on and off-site new and existing corporate users to help them become proficient in CLO, CLO-SET and the other solutions we offer
Participate in client projects on and off-site (open to international travel)
Collaborate with the CLO Design & Implementation team (locally and globally) to organize and facilitate events/ projects to create corporate user engagement and awareness of our products
Create informative tutorial videos for our YouTube channel and PDF guides to educate our corporate and individual user communities
Help the Customer Experience department organize open workshops and other user engagement events/projects for our global Individual user community
Create 3D content for user engagement, social media, and various initiatives
Collaborate with software developers and UX designers to propose innovative features and/or feature improvements
Follow up with the development team on bugs and crashes reported by users
Beta Test the latest CLO versions before release and report any feedback/bug/crash to the development team
Requirements
Strong base in the CLO Software and/or Marvelous Designer
Knowledge of our platforms CONNECT and CLO-SET
Experience as a designer or pattern maker, preferably in the apparel industry, with a strong understanding of garment construction and the apparel/accessory development process
Excellent knowledge in Pattern Making
Knowledge in the Adobe suit is a must (especially Photoshop & Illustrator)
Knowledge of other 2D CAD software (Modaris, Gerber, Optitex, etc..) and other 3D software (blender, Rhino, 3dsMax, etc...) is a strong plus
Good professional writing skills
Good presentation and public speaking skills
Must be fluent in English; an additional language is a plus
Be user focused and pedagogical
Resourceful - with a can do attitude, takes initiative and is self-driven
Team player and a great ability to work collaboratively in a fast-paced, deadline-driven environment
Strong communication and professional presentation skills
Strong organization and prioritization skills
Positive and enthusiastic attitude with a desire to invest in long-term
Tech-savvy and interested in new technologies related to 3D and the apparel and textile industry
Willingness to travel (sometimes internationally)
Must be legally authorized to work in Germany as we are unable to provide work visas
Benefits
WFH Allowance
Refresh month after 5 years of ancestry in the company
1 week extra holidays between Christmas and new years
DB Deutschland Ticket
Company Pension Scheme
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.