Staff Product Designer, AI Search

Clio - Cloud-Based Legal Technology

Staff Product Designer leading AI Search design at Clio, the global leader in legal AI technology. Focused on end-to-end experience design and collaboration with cross-functional teams.

Posted 6/19/2026full-timeVancouver • 🇨🇦 CanadaLead💰 CA$148,000 - CA$222,000 per yearWebsite

About the role

Key responsibilities & impact

Own end-to-end experience design for AI Search, from discovery and opportunity framing through prototyping, validation, and high-quality execution.
Define the interaction models, patterns, and guardrails for AI experiences across Clio, establishing the foundational design language that product teams build on.
Build deep customer intuition and systems understanding, translating complex workflows and constraints into clear direction and durable experience decisions.
Shape a compelling long-term experience vision for your problem space, bringing others along through storytelling and collaborative thinking.
Raise the quality bar across a broader product ecosystem through cohesive, accessible, and scalable experiences that push beyond “good enough.”
Drive consistency and leverage across teams by strengthening patterns, frameworks, and design system evolution beyond your immediate scope.
Help teams navigate ambiguity and make strong decisions through facilitation, decision framing, and proactive cross-functional collaboration.
Mentor and elevate other designers through constructive critique, coaching, and role-modelling strategic thinking and bar-raising craft.
Partner with the product design manager of your portfolio to uphold the quality and craft of design in your product area.
Contribute to design culture and org-wide initiatives through Staff-level forums and leadership beyond your immediate portfolio.

Requirements

What you’ll need

8+ years of Product Design experience, B2B SaaS experience is preferred, but not required.
Expertise designing AI-powered products end-to-end, with a strong understanding of how models work, where they fail, and how to design experiences that are honest about both.
Proven experience establishing AI design patterns and principles that scale across teams, not just shipping one-off AI features.
Experience working closely with AI/ML teams to shape product direction.
Proven ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market).
Experience leading complex, cross-team initiatives and delivering cohesive solutions across interconnected systems.
Proven track record of shipping high-quality work that solves customer problems and moves key product metrics.
Strong product judgment and business acumen — able to connect customer needs to strategy, metrics, and roadmap decisions.
Deep mastery of UX craft, including complex interaction design, information architecture, usability, and visual design.
Advanced customer-centric practice, able to lead discovery and align multiple teams around customer needs and opportunities.
Proven systems thinking — able to design reusable frameworks and patterns that scale across teams and products.
Excellent presentation and storytelling skills.
Skilled facilitator who aligns leaders, drives decisions, and moves teams forward through ambiguity.
Strong cross-functional partner who drives execution across teams and workstreams.
Experience mentoring peers.

Benefits

Comp & perks

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product DesignAI-powered product designInteraction designInformation architectureUsabilityVisual designDesign patternsDesign systemsPrototypingCustomer experience design

Soft Skills

StorytellingCollaborationFacilitationMentoringDecision framingCross-functional partnershipCustomer-centric practiceSystems thinkingProduct judgmentBusiness acumen