Data Migrations Specialist, English/Spanish Speaking

Clio - Cloud-Based Legal Technology

Data Migrations Specialist conducting data migration sessions for Spanish-speaking customers across EMEA. Working closely with Sales and Customer Onboarding to ensure smooth transitions and exceptional service.

Posted 6/19/2026full-timeDublin • 🇮🇪 IrelandMid-LevelSenior💰 €53,900 - €73,100 per yearWebsite

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Deliver data migration sessions to Spanish-speaking customers across EMEA in their preferred language, while also supporting our English speaking regions.
Work closely with Sales and Customer Onboarding Specialists to ensure a smooth and enjoyable transition into adopting our product as quickly and effectively as possible;
Perform data transformations and imports from various sources (often CSV and SQL) into the Clio products and handle escalated data processing cases;
Provide superb customer service throughout the data migration process;
Manage multiple client cases at a time with strict observance of associated tasks and deadlines (as defined by the department);
Be confident, articulate, and sensitive to the needs of customers and internal partners;
Contribute regularly to our customer-facing knowledge articles;
Partner with other members of the Customer Enablement and Solutions Engineering teams to develop processes around the design, development, and testing of data transformation, extraction and training activities;
Gain a deep understanding of and staying up to date with the Clio product and common workflows;
Always looking for and being curious about process and technology improvements to enhance the customer's journey and automate the function of the role;

Requirements

What you’ll need

Fluent written and spoken English and Spanish (required)
Healthy customer obsession and focus on delivering exceptional client experience
Expert in Microsoft Excel (ex. you can comfortably perform different Lookups, Left/Right/Trim, IfError, and other formulas and be able to recognise and interpret patterns)
Proactive mindset, constantly thinking outside the box to employ creative solutions where appropriate
Effortless communication skills, confident and sensitive to the needs of customers (internal and external) of all abilities
Experience with coding (e.g. Python, SQL) an asset.
Serious bonus points if you have:
Experience with Salesforce or other SaaS tools
Experience with AI tools (ChatGPT, Gemini or Claude)
Experience working with API-driven applications
Proven track record in a dynamic startup environment
Bachelor's degree or equivalent experience.

Benefits

Comp & perks

Competitive, equitable salary with top-tier health benefits and dental coverage
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
Flexible time off policy
Pension contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data migrationdata transformationsCSVSQLMicrosoft ExcelPythonSalesforceAPIAI toolsdata processing

Soft Skills

customer servicecommunicationproactive mindsetproblem-solvingarticulatesensitivity to customer needscollaborationcreativitytime managementcustomer obsession

Certifications

Bachelor's degree