Senior Sales Enablement Specialist

Clio - Cloud-Based Legal Technology

Senior Sales Enablement Specialist at Clio, managing enablement platforms for sales teams in the legal AI sector. Collaborating with multiple departments to drive revenue growth and improve client experiences.

Posted 6/18/2026full-timeCalifornia • 🇺🇸 United StatesSenior💰 $108,400 - $146,600 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Own administration of the enablement tech stack, with LetterAI as the system of record for certification and AI-assisted content, alongside Seismic, Seismic Learning, Gong, and Consensus
Configure and maintain LetterAI, including certification baselines, AI role-play scenario frameworks, scoring rubrics, and the integrations that connect it to the rest of the stack
Own the content governance model across platforms, including tagging taxonomy, naming conventions, folder structure, and content hygiene
Manage user groups, permissions, and access levels so teams have the right access in an efficient and scalable way
Build recurring reports and dashboards tracking certification completion, content adoption, Gong usage, and AI role-play engagement
Identify and remediate gaps such as unused content, overdue certifications, missing tags, and stale playbooks, and recommend fixes
Serve as the subject matter expert on the enablement tech stack and on the intake and operating-system tooling
Partner with the Operations and Programs functions to keep tools structured and aligned to launch and OKR work
Create and deliver end-user training on the tech stack, with a focus on onboarding the team to LetterAI workflows
Use generative AI to streamline systems administration, reporting, and content quality assurance
Other duties as required

Requirements

What you’ll need

4+ years of experience in enablement systems, revenue operations, or learning technology administration
Hands-on experience administering platforms such as LetterAI, Seismic, Seismic Learning, Gong, or Consensus
Experience with AI-enabled enablement tools and configuring certification or role-play workflows
Experience managing content governance frameworks, including tagging taxonomy, naming conventions, and information architecture
Strong analytical skills with experience building recurring reports and dashboards on engagement, adoption, and performance metrics
Experience developing governance frameworks or standard operating procedures for technology tools
Strong project management and organizational skills
Excellent written and verbal communication and stakeholder management skills
Serious bonus points if you have Experience in a SaaS or technology company
LetterAI, Seismic, Gong, or other relevant platform certifications
Experience standing up or migrating to a new enablement platform
Familiarity with Salesforce or other CRM platforms
Experience building dashboards or reporting views in Salesforce, Tableau, or similar tools

Benefits

Comp & perks

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
EAP benefits for you and household members, including counseling and online resources
401k matching and Child Education Savings
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

administration of enablement systemsAI-assisted contentcontent governance frameworksreport buildingdashboard creationcertification workflowsrole-play scenario frameworkstagging taxonomyinformation architecturecontent quality assurance

Soft Skills

analytical skillsproject managementorganizational skillswritten communicationverbal communicationstakeholder management

Certifications

LetterAI certificationSeismic certificationGong certificationConsensus certification