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Director, Product-Led Growth
Clio - Cloud-Based Legal Technology. PLG strategy and vision across Clio's full product suite - defining the framework, the metrics, and the roadmap for how we grow through the product .
About the role
Key responsibilities & impact- PLG strategy and vision across Clio's full product suite - defining the framework, the metrics, and the roadmap for how we grow through the product
- Team leadership across multiple squads focused on acquisition, activation, onboarding and expansion
- The growth loop - owning the end-to-end funnel from first touch through activation and expansion, and identifying the highest-leverage places to invest
- Experimentation culture - building a pragmatic, fast-moving test-and-learn engine that the whole organization can rally around
- AI-enabled growth - actively identifying and deploying AI tools and capabilities to accelerate your team's output and Clio's growth experiments
- Cross-functional alignment - working shoulder-to-shoulder with Sales, Marketing, Customer Success, Product, and Data teams to ensure the PLG motion amplifies rather than competes with our other growth vectors
- Executive partnership - reporting into the VP of Product and contributing to how Clio thinks about growth at the portfolio level
- Tooling and instrumentation - ensuring we have the data, telemetry, and tooling in place to make confident decisions fast
Requirements
What you’ll need- 10+ years of experience in a product growth role in a B2B SaaS environment
- Experience scaling PLG across a multi-product portfolio
- Demonstrated experience building, leading and developing high-performing, cross-functional growth teams
- Deep fluency in growth metrics - activation rates, time-to-value, expansion revenue, NRR, product qualified leads (PQLs), and the systems used to track them
- Experience working at or transitioning a sales-led organization toward a product-led model
- Strong data and analytical skills. You are comfortable owning a metrics framework, running analysis, and building the case for investment based on evidence
- Hands-on experience building or integrating AI tools into a growth function
- Excellent communicator and cross-functional partner. You've influenced without full authority and brought skeptics along
- Based in the US or Canada
Benefits
Comp & perks- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions to be in office minimum twice per week.
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product growthPLG strategygrowth metricsactivation ratesexpansion revenueproduct qualified leadsdata analysisAI tools integrationB2B SaaScross-functional team leadership
Soft Skills
communicationinfluenceteam leadershipcollaborationanalytical thinkingproblem-solvingadaptabilitystrategic thinkingexecutive partnershipcultural alignment