Clio - Cloud-Based Legal Technology

Senior Product Designer

Clio - Cloud-Based Legal Technology

full-time

Posted on:

Location Type: Hybrid

Location: Vancouver • California • New York • United States

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Salary

💰 CA$128,400 - CA$173,600 per year

Job Level

Senior

About the role

  • Partner with Product and Engineering to define and execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the business.
  • Build strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making.
  • Lead end-to-end experiences for docket workflows in Clio Work - from early discovery and vision crafting, to prototyping, testing, and polished execution.
  • Raise the quality bar through polished, accessible, and cohesive experiences and push beyond “good enough” toward best-in-class interaction design.
  • Strengthen systems and patterns across the product by contributing design system improvements, identifying gaps, and influencing consistency beyond your immediate scope.
  • Drive alignment through crisp storytelling, clear decision framing, and proactive collaboration across cross-functional teams, especially with your Clio Library and Clio Courts counterparts.
  • Strengthen the team through constructive critique, mentoring through example, and consistent bar-raising execution.

Requirements

  • 6+ years of experience designing digital products
  • B2B SaaS experience is preferred, but not required.
  • A portfolio that shows an ability to design scalable experiences across multiple customer segments (e.g. Solo, SMB, and Mid-Market) and/or cross-product / horizontal workflow experiences.
  • High-quality visual and UI craft (typography, hierarchy, spacing, interaction details).
  • Proven track record of shipping high-quality work that solves customer problems and moves key product metrics, including through iterative product improvements post-MVP.
  • Strong craft across interaction design, information architecture, and usability with consistently high-quality execution.
  • Strong customer-centric practice, with the ability to translate customer insight into actionable design direction.
  • Experience designing AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI.
  • Highly capable in design and prototyping tools and solid use of AI tools in your process (e.g. Gemini, Figma Make, Cursor, Claude, etc.).
  • Strong communication and presentation skills, including clear articulation of rationale and trade-offs.
  • A collaborative, low-ego attitude, you facilitate alignment, clarify trade-offs, and drive confident execution.
  • Demonstrate a keen interest in improving your craft by using AI.
Benefits
  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
  • Flexible time off policy, with an encouraged 20 days off per year.
  • $2000 annual counseling benefit
  • RRSP matching and RESP contribution
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
experience designinteraction designinformation architectureusabilityvisual designUI craftAI-powered featuresmachine learninggenerative AIiterative product improvements
Soft Skills
customer-centric practicestorytellingcollaborationmentoringcommunicationpresentation skillsconstructive critiquelow-ego attitudedecision framingcustomer intuition