Clio - Cloud-Based Legal Technology

Marketing Operations Specialist

Clio - Cloud-Based Legal Technology

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • 🇨🇦 Canada

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Salary

💰 CA$61,800 - CA$83,800 per year

Job Level

Mid-LevelSenior

About the role

  • Building scalable marketing programs, including but not limited to emails, nurtures, webinars, events, direct mail, forms, and content syndication automations
  • Collaborating with a global team (demand generation, product marketing, content, customer marketing, channel partner, and design team) on projects
  • Baking email best practices into your builds
  • Optimizing and building data hygiene, compliance, segmentation, and operational automations
  • Analyzing and sharing insights on campaign performance, database growth, email metrics, and lead funnel
  • Assisting the MarOps team with implementing new technology for the marketing team and documenting processes
  • Supporting the MarOps team in delivering training on marketing tools, reports, and data while helping to drive adoption of SOPs, systems, and tools
  • Executing tasks on time and error-free
  • Keeping task statuses updated and communication flowing on task tickets

Requirements

  • Experience building marketing automation programs
  • Experience using a CRM and Marketing Automation Platform
  • Basic understanding of HTML and CSS
  • Basic understanding of webhooks, integrations, and APIs
  • Experience using Excel
  • Strong communication, collaboration, and time management skills and strong attention to detail
  • Serious bonus points if you have: Worked in technology at a SaaS company
  • Experience with Marketo and Salesforce
  • Experience using project management tools like Wrike, Asana, or Trello
  • Experience with HTML and CSS
  • A graduate degree in a relevant discipline (Business, Technology, Operations, Data)
Benefits
  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
  • Hybrid work environment
  • Flexible time off policy, with an encouraged 20 days off per year
  • $2000 annual counseling benefit
  • RRSP matching and RESP contribution
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
marketing automationHTMLCSSwebhooksintegrationsAPIsExceldata hygienesegmentationcampaign performance analysis
Soft skills
communicationcollaborationtime managementattention to detail