Champion User-Centered Design: Advocate for user needs and ensure that design decisions are grounded in user research and best practices.
Bar Raising UX Solutions: Create and maintain comprehensive UX documentation, including user flows, wireframes, prototypes, and interaction specifications, ensuring clarity and consistency across the product lifecycle.
Contribute to Product Requirements: Collaborate with product managers, engineers, and researchers to translate user needs, Data, and business goals into clear and actionable experience requirements.
Drive User Research: Conduct user research, including usability testing, interviews, and surveys, to inform design decisions.
Develop Interaction Models & Prototypes: Create high-fidelity prototypes and interaction models to demonstrate design concepts and facilitate user testing.
Collaborate Cross-Functionally: Work closely with product managers, engineers, researchers, and other designers to ensure alignment and seamless execution.
Iterate and Improve: Continuously iterate on designs based on user feedback and data analysis, ensuring ongoing improvement and optimization.
Contribute to Design Systems & Standards: Contribute to design systems and uphold standards, ensuring consistency, and scalability across the platform.
Mentor & Guide Junior Designers: Provide guidance and mentorship to junior designers, fostering a collaborative and supportive team environment.
Present & Communicate Design Concepts: Effectively communicate design concepts and rationale to stakeholders at all levels. Provide thoughtful and timely feedback in team critiques
Requirements
8+ years of experience in product design.
SaaS experience is preferred, but not required.
A track record of successfully shipping products, solving customer problems that move company metrics.
Proficient in user research methodologies and ability to translate research findings into actionable design insights.
Expert in design and prototyping tools (e.g., Figma, Miro, Etc).
Excellent communication, collaboration, and presentation skills.
Excellent understanding of interaction design principles, usability, visual, and accessibility.
A keen interest in improving your craft by using AI.
Ability to thrive in a fast-paced, agile product development environment.
Experience working on complex projects or systems.
Experience with Design Systems.
Bonus points if you have: Experience working with mid-market companies. Experience with enterprise software. Experience with data visualization and information architecture. Familiarity with accessibility standards (WCAG).
Benefits
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
user research methodologiesinteraction design principlesusabilityvisual designaccessibilityprototypingdata visualizationinformation architecturedesign systemsSaaS