Subject Matter Expert, Billing Specialist

ClinicMind Platform for Full-Cycle Patient Care

Level 3 Billing Support Subject Matter Expert managing complex billing escalations and mentoring support staff. Collaborating to resolve systemic claim issues with ClinicMind/Vericle software expertise.

Posted 4/30/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Handle high-level billing escalations and serve as a subject matter expert for complex claim issues
Review claims to identify errors caused by system setup or process gaps
Collaborate with SYSADMIN to correct systemic configuration issues and validate updates
Provide data and guidance on affected claims to billing teams and providers for manual resolution
Support provider and retention teams by explaining billing outcomes and corrective actions clearly
Document recurring issues and recommend workflow or system improvements
Lead or participate in small projects related to billing reviews, system changes, and process enhancements

Requirements

What you’ll need

Bachelor’s degree in Business, Healthcare Administration, Finance or equivalent work experience
4–6 years of experience in medical billing, claim review, or revenue cycle management
Mandatory: Hands-on experience with ClinicMind/Vericle software
Strong knowledge of billing workflows, claim adjudication, and payer requirements
Excellent communication skills to interact with providers, billing teams, and technical staff
Strong analytical and problem-solving abilities with attention to detail
Basic project management experience (managing timelines, priorities, and stakeholder coordination)

Benefits

Comp & perks

Good internet access at home
Mobile Hotspot
Laptop/Desktop with at least 16 GB
Mentor Level 1 and Level 2 billing support staff, sharing expertise and best practices

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

medical billingclaim reviewrevenue cycle managementbilling workflowsclaim adjudicationpayer requirementsproject management

Soft Skills

communication skillsanalytical abilitiesproblem-solvingattention to detail

Certifications

Bachelor’s degree in BusinessBachelor’s degree in Healthcare AdministrationBachelor’s degree in Finance