Clinica Nazaret Romero

Manager

• The Case Manager - Housing Services will assist individuals experiencing homelessness to navigate the systems of Permanent Supportive Housing, Tenancy Supportive Services and Social Service access.
• Conduct thorough needs assessments for individuals experiencing homelessness, identifying housing preferences, needs, and eligibility for various housing programs.
• Assist clients in accessing emergency, transitional, and permanent housing options by providing referrals to appropriate programs and services.
• Develop and implement individualized care plans, offering ongoing case management, follow-up, and advocacy to ensure access to services.
• Ensure clients are linked to appropriate housing, food, healthcare, and social services.
• Assist clients in completing necessary paperwork to enroll in services, including healthcare, public assistance, and housing programs.
• Actively search for available housing options including permanent supportive housing, rapid rehousing, and other low-income housing programs.
• Advocate on behalf of clients to landlords, property managers, and housing authorities to secure housing placements.
• Respond to immediate housing crises by developing short-term housing solutions offering temporary shelter placements, or emergency resources when necessary.
• Provide emotional and practical support during crises, ensuring clients have access to timely intervention and services.
• Document all interactions and updates in the case management system, ensuring accurate and up-to-date records for tracking and reporting purposes.
• Utilize Electronic Medical Records (EMR) systems (e.g., EPIC) to maintain accurate and confidential patient records.
• Enter appropriate data into Homeless Management Information Systems (HMIS) and other required databases.
• Perform daily follow-ups, wellness checks, and case updates to ensure clients’ needs are consistently met.
• Maintain organized files and reports for each client.

Case Manager – Housing Services