Renewals Manager – Contractor

. Manage assigned customer accounts day-to-day .

Posted 6/10/2026contractRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tools & technologies

Cyber Security

Key responsibilities & impact

Manage assigned customer accounts day-to-day
Work closely with sales teams, professional services, technical support, and sales operations
Focus on recurring revenue and software asset management
Develop customer relationships to promote retention and loyalty
Understand CPQ quoting and license auditing for client interactions
Ensure smooth onboarding of new customers
Collaborate closely with customers for renewals during the Customer Journey
Identify at-risk accounts and take action
Proactively manage and grow customer relationships

What you’ll need

BA/BS preferred or equivalent experience
4+ years of experience in a similar role
Knowledge in privilege access management and cybersecurity best practices
Experience with other Privilege Access Service solutions such as CyberArk, BeyondTrust, Thycotic, etc.
Comfortability interfacing directly with complex, multi-divisional, multi-geographical clients, preferably at the director level
Ability to understand high level technical aspects of the product
Competency with Salesforce and Customer Success Management platforms
Ability to multi-task, problem solve, and work cross-functionally in a dynamic environment
Excellent verbal and written communication skills.

Comp & perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CPQ quotinglicense auditingprivilege access managementcybersecurity best practicesSalesforceCustomer Success Management

Soft Skills

customer relationship managementproblem solvingmulti-taskingcommunicationcollaboration