Climb Channel Solutions NA

Director, QA

Climb Channel Solutions NA

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

Tech Stack

CloudSDLC

About the role

  • Lead the AI quality roadmap, progressively integrating AI across all QA functions.
  • Evaluate and implement AI tools for test generation, self-healing suites, and intelligent defect triage.
  • Define AI-specific KPIs to track the shift from manual to AI-driven quality practices.
  • Lead the transition of QA engineers from manual testers to quality architects.
  • Upskill the QA org through targeted training in prompt engineering, AI orchestration, and meta-QA practices.
  • Drive innovation by fostering an experimental culture focused on piloting AI capabilities, measuring results, and rapid iteration.
  • Own and deliver measurable improvements in customer-reported defects and critical severity rates.
  • Implement AI prioritization to focus testing on high-impact code changes and defect-prone areas.
  • Embed quality practices early in the SDLC, shifting the focus from "test-and-find" to "prevent-and-detect."

Requirements

  • 10+ years in QA with 5+ years leading teams of 20+ engineers.
  • Proven track record of fundamentally changing quality delivery (e.g., manual to automated/AI-augmented) rather than just maintaining teams.
  • Hands-on experience with AI/ML testing tools; ability to critically evaluate and implement emerging AI technology.
  • Strong knowledge of automation frameworks, CI/CD pipelines, and DevOps/Agile methodologies.
  • Experience testing complex, security-sensitive products across cloud, on-prem, and hybrid environments.
  • Ability to define and drive KPIs that create accountability and measurable outcomes.
  • Strong leadership skills to navigate teams through significant organizational shifts and build cross-functional buy-in.
  • BS in Computer Science or related field (Master’s preferred).
Benefits
  • Healthcare insurance
  • Pension/retirement matching
  • Comprehensive life insurance
  • Employee assistance program
  • Time off plans
  • Paid company holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI toolstest generationself-healing suitesintelligent defect triageautomation frameworksCI/CD pipelinesDevOps methodologiesAgile methodologiesprompt engineeringAI orchestration
Soft Skills
leadershiporganizational change managementcross-functional collaborationinnovationtraining and developmentcritical evaluationmeasurable outcomescommunicationexperimental cultureaccountability
Certifications
BS in Computer ScienceMaster’s in related field