Internal Communications Consultant
ClimateWorks Foundation
contract
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Assess, develop, and execute a 12-month internal communications roadmap in partnership with the Sr. Director, Marketing and Communications
- Build and maintain an internal communications master calendar sequencing major cross-team and organizational communications
- Engage cross-team communicators and channel owners to align and evolve use of email, newsletters, events, intranet, learning management, and other channels
- Create and publish a regular, proactive digest of organizational news sourced from across departments, the executive team, and geographies
- Partner with channel owners to co-develop enhancements and content strategies that improve staff experience and encourage broader staff contributions
- Develop templates and tools to increase clarity and effectiveness of communications across the organization
- Support goal-setting, creative theme, session design, and executive messaging for two major all-staff events (In Town Week and Staff Retreat) in collaboration with events and other departments
- Define and report on quantitative and qualitative metrics to guide internal communications evolution
- Develop 2–4 proactive internal communications per month from the CEO and other executive team members
- Create messaging for proactive and reactive communications to staff regarding external issues and crisis situations
- Consult with departmental leaders and comms staff to support messaging and campaigns for major organizational projects
Requirements
- 10 years+ experience in marketing and communications, with a significant portion focused on internal communications—preferably in philanthropy or nonprofit organizations with a global footprint
- Past experience working as a contractor/consultant with demonstrated ability to develop strong partnerships with in-house staff to achieve contract objectives
- Experience developing and executing multi-channel, internal communication strategies that align with organizational goals and resonate with staff
- Proven success fostering staff alignment and engagement during times of organizational growth through clear, thoughtful internal communication.
- Experience supporting internal all-staff events and meetings, including strategic agenda building, session development, executive communications, and alignment with organizational narratives
- Demonstrated expertise in executive communications, including writing in someone else’s voice (ghostwriting or speechwriting)
- Exceptional writing and editing skills with a track record of producing clear, compelling, and accurate content on deadline.
- Proficiency with internal communications platforms, tools, and analytics with preference for experience using Simplrr (intranet, email), Schoox (learning), Slack, Asana, Microsoft Office, Salesforce
- Deep understanding of current best practices and trends in internal communications for global organizations
- Strong project management skills for delivering projects through cross-functional team partnerships
- Ability to work within a 3-hour time zone of the San Francisco Financial District