ClickView

Sales Development Representative

ClickView

full-time

Posted on:

Location Type: Hybrid

Location: Sydney • Australia

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About the role

  • Conducting outbound prospecting activities via phone calls and emails to generate new leads
  • Research and identify potential customers who fit our target market criteria, engaging with leads to assess their needs and qualify them as potential opportunities for the sales team
  • Update customer relationship management (CRM) software with accurate and timely information on leads and activities, and provide regular updates to the sales team on lead generation activities and pipeline status
  • Collaborate with sales and marketing teams to develop effective outreach strategies and campaigns
  • Follow up with leads to schedule appointments or product demonstrations for the sales team
  • Continuously improve outreach strategies based on feedback and performance metrics, including reviewing and refining outreach scripts, email templates, and other sales collateral to optimise effectiveness
  • Participate in sales meetings to discuss progress, challenges, and opportunities in lead generation efforts
  • Analyse key performance indicators (KPIs) such as conversion rates, response rates, and pipeline velocity to evaluate the effectiveness of outbound prospecting efforts
  • Share best practices and insights with other members of the sales team

Requirements

  • 1-3 years experience in sales or customer service
  • Proficiency using a customer relationship management (CRM) software, such as Salesforce
  • Strong verbal and written communication skills
  • Ability to build and maintain relationships with potential customers
  • Knowledge of sales techniques and strategies
  • Strong problem-solving and negotiation skills
  • Time management and organisational skills
  • Ability to work independently and as part of a team
  • A desire to learn and grow in the sales field
Benefits
  • Extra paid Wellbeing and Volunteering leave to care for yourself and others 🚴
  • Flexible working hours and arrangements to accommodate different working preferences and personal situations 🏠
  • 100 days working from a different location for up to 100 calendar days per year 🌎
  • Access to a wide range of discounts to support wellbeing and financial health 💰
  • L&D budgets and professional opportunities available, so you can continue growing to be the best you 🥇
  • Wellbeing policy and EAP access, we put your mental health and wellbeing first💆
  • Generous parental leave policy where we offer an additional 16 week’s full pay 🚼
  • Regular socials, conferences and free snacks to celebrate the hard work of our team + amazing harbour front office views 🥂
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales techniquesnegotiation skillsproblem-solving skillslead generationoutbound prospectingcustomer qualificationperformance metrics analysisKPI analysis
Soft Skills
verbal communicationwritten communicationrelationship buildingtime managementorganizational skillsindependenceteam collaborationdesire to learn