ClickView

IT Administrator

ClickView

full-time

Posted on:

Location Type: Hybrid

Location: Sydney • 🇦🇺 Australia

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Job Level

Mid-LevelSenior

Tech Stack

AWSAzureCloudDNSLinuxMacOSVoIP

About the role

  • Lead internal IT for a worldwide leading educational video company
  • Drive and enhance technological efficiency with a high-performing, supportive team
  • Permanent full-time role, hybrid work from home and our Sydney office
  • Respond to internal IT support requests from all employees across global time zones
  • Manage and implement ISO 27001 standards, maintaining compliance and security documentation
  • Oversee internal tooling, systems integration, and technology projects that improve processes and enhance automation
  • Support employees with hardware and software needs, ensuring reliable access and smooth user experiences, including onboarding and offboarding
  • Maintain and monitor internal environments including Windows Server, Active Directory, and networking infrastructure
  • Administer systems and support across Windows, Mac, and Linux operating environments
  • Manage vendor relationships, service contracts, and software licensing/subscription renewals
  • Troubleshoot hardware, network, and application issues, actively improving performance and reliability
  • Support cloud and virtualised environments (Hyper-V, and ideally Azure or AWS)
  • Maintain accurate documentation of IT processes, assets, and configurations

Requirements

  • 3-5+ years’ experience in IT helpdesk, internal IT, or managed service environments
  • Bachelor’s degree in IT, Computer Science, or a relevant technical discipline
  • Sound understanding of:
  • - Windows Server (2022/ 2025), Windows 11, macOS, and Linux
  • - Active Directory, Group Policy, and DNS/DHCP, VPNs
  • - Endpoint management (e.g. Intune, VOIP (zoom phone), laptops, printers, and WAPs)
  • - Hardware management of physical servers, networking equipment, and storage (NAS/SAN, iSCSI)
  • - Virtualisation (Hyper-V, clustering) and cloud technologies (Azure, AWS)
  • Advanced troubleshooting skills with a proactive, research-driven problem-solving approach
  • Excellent communication, organisation, and documentation skills
Benefits
  • Extra paid Wellbeing and Volunteering leave - to care for yourself and others 🚴
  • Flexible working hours and arrangements - to accommodate for different working preferences and personal situations 🏠
  • 100 days working from anywhere - work remotely from a different location for up to 100 calendar days per year 🌎
  • Employee discounts - we offer all employee’s access to a wide range of discounts to support their wellbeing and financial health 💰
  • Learning and Development budgets - access to LinkedIn Learning, along with professional opportunities made available to all our teams, so you can continue growing to be the best you 🥇
  • Wellbeing Policy - with access to EAP and wellbeing apps, we put your mental health and wellbeing at the forefront of what we do 💆‍♂️
  • Generous parental leave policy - we offer an additional 16 week’s full pay 🚼
  • Regular social events and conferences - we celebrate the hard work of our team with regular catered social events, conferences across all offices, amazing harbour front office views, and free snacks daily 🥂

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Windows ServerActive DirectoryGroup PolicyDNSDHCPVPNsEndpoint managementVirtualisationCloud technologiesTroubleshooting
Soft skills
communicationorganisationdocumentationproblem-solving
Certifications
ISO 27001