ClickUp

Manager

• Lead, inspire, and develop a team of Professional Services Consultants focused on onboarding, implementation, and solution delivery for mid-market to enterprise clients.
• Drive accountability, execution, and a high-performance culture with clear KPIs, project delivery standards, and coaching frameworks.
• Mentor consultants at all levels, from onboarding new hires to developing seasoned experts.
• Create clarity in chaos: Navigate shifting priorities, complex client needs, and fast-changing project scopes with poise and urgency.
• Become a product expert to effectively navigate complex customer requirements and recommend the best solutions.
• Oversee the successful delivery of Professional Services engagements, ensuring projects are delivered on time, within scope, and with exceptional quality.
• Establish and promote best practices in enterprise engagements.

Manager, Professional Services

Sales

• Manage a pod of at least 5 account executives.
• Coach, train, and support reps in closing deals and driving revenue growth.
• Serve as a player-coach on calls to train new reps and help established reps constantly improve.
• Motivate all team members to go above and beyond for customers.
• Construct a fun, high-energy environment where reps love coming to work and feel as if they’re being developed towards their fullest potential.
• Prioritize customer experience over making the sale, lead by example as a manager, and monitor adherence to sales policies and practices across your reports.

Regional Director, Enterprise Sales – AMER

DevOps Engineer

• Build a deep understanding of how ClickUp's systems behave, scale, interact and fail, and use that insight to identity risks and opportunities for remediation
• Own, drive and improve the incident management process across engineering org and participate in the team's follow-the-sun model
• Define SLOs and SLIs for all of our services and introduce error budgeting
• Own and improve our observability on all of our services
• Build software solutions to enable reliability and operability of large scale distributed systems handling petabytes of data and serving
• Build tools and automation to eliminate toil and reduce operational overhead. Create frameworks, processes and best practices to be used across ClickUp Engineering
• Automate critical portions of ClickUp engineering processes, to minimize risk and maximize the speed of innovation
• Manage capacity and performance to help scale our infrastructure both on public and private clouds around the world

Senior Database Reliability Engineer

Account Executive

• Drive net new business by proactively identifying, engaging, and converting high-value Enterprise and Strategic prospects into customers.
• Develop and execute strategies to penetrate new accounts, build strong relationships with key decision makers, and create tailored solutions that address complex business needs.
• Consistently exceed pipeline and sales targets by generating new opportunities through outbound prospecting, networking, and leveraging marketing-qualified leads.
• Lead expansion efforts within existing Enterprise accounts by uncovering additional use cases, identifying upsell and cross-sell opportunities, and driving adoption across multiple business units.
• Deliver compelling presentations and product demonstrations to both new prospects and current customers, effectively communicating value and ROI.
• Collaborate closely with Growth, Marketing, and Customer Success teams to optimize lead generation, accelerate sales cycles, and maximize expansion revenue.
• Analyze customer segments and market trends to identify new business opportunities and continuously improve the quality of the sales pipeline, with a strong focus on both acquisition and expansion.

Enterprise Account Executive

Customer Success Manager

• Develop and manage engagement plans for a diverse client portfolio using both scaled and personalized approaches.
• Conduct in-depth discovery sessions to understand customer needs and recommend actionable strategies for success.
• Build trusted relationships with key stakeholders, identifying and nurturing client champions to drive adoption and advocacy.
• Gather, analyze, and translate functional and technical requirements into tailored ClickUp solutions.
• Serve as a product expert, advising customers on leveraging ClickUp’s features to streamline workflows and solve complex business challenges.
• Analyze customer product usage data and translate it into actionable recommendations.
• Conduct ROI analysis to showcase the tangible benefits of ClickUp solutions.
• Proactively engage with customers to evaluate progress, address roadblocks, and uncover new opportunities for success.
• Collaborate with customers to establish clear business goals, success metrics, and timelines.
• Prioritize the customer experience, lead by example, be a doer, and monitor adherence to policies and procedures.
• Contribute to the development and optimization of regional and global operational processes.

• Drive growth within our existing customer base in the Mid Market segment (300-1000 employees)
• Focus on expansion, upsell, and cross-sell opportunities
• Build and deepen relationships with current customers to maximize value and adoption
• Partner with customers to:
• Understand evolving business goals, timelines, and success metrics
• Ensure ClickUp continues to deliver value as needs change
• Analyze customer usage data to:
• Identify trends and expansion signals
• Proactively address areas of risk and surface new opportunities
• Identify and engage new teams, departments, or business units within current customer organizations that could benefit from ClickUp
• Become a product expert, handling customer service and product-related questions to support adoption and expansion
• Deliver compelling presentations and product demos to stakeholders via web conferencing and in-person meetings
• Collaborate with Customer Success, Product, and Support teams to ensure a seamless customer experience and drive account growth

Mid-Market Account Executive

Analytics Engineer

• Architect performant and reusable data models to scale Analytics across ClickUp.
• Design and implement scalable SQL transformations, frameworks, and governance practices to support data pipelines and models across the organization.
• Apply an ownership mentality to the datasets you're working with, deeply understanding the data and how it'll be used.
• Partner effectively with stakeholders across various departments to understand how they are leveraging data and help them design and implement data solutions to enable their work.

• Manage a pod of at least 5 Account Executives and serve as a player-coach on calls to train new reps, help established reps constantly improve, and motivate all charges to go above and beyond for customers.
• Help to scale the sales strategy for the AMER region.
• Construct a fun, high-energy environment where reps love coming to work and feel as if they’re being developed towards their fullest potential.
• Prioritize customer experience over making the sale, lead by example yourself as a manager, and monitor adherence to sales policies and practices across your reports.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Develop and implement training programs to enhance the skills and knowledge of the sales team.
• Collaborate with the marketing team to develop lead generation strategies and campaigns.
• Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
• Prepare and present sales reports to senior management.
• Stay up-to-date with industry trends and best practices to ensure the sales team remains competitive.

Regional Director – Commercial Sales

Executive Assistant

• Operate with a high degree of autonomy; assess incoming requests, set priorities, and make day-to-day decisions to keep executives aligned and moving, escalating only when needed.
• Oversee complex calendar and meeting management for executive leaders, including scheduling, preparing agendas, coordinating logistics, and capturing meeting notes to ensure efficient operations.
• Coordinate domestic and international travel arrangements, manage accommodations and itineraries, and proactively handle changes or issues as they arise.
• Support event planning and coordination, including organizing internal meetings and team offsites; manage logistics and collaborate with stakeholders to ensure successful execution.
• Handle executive communications by proactively managing correspondence, emails, and requests, and surfacing critical issues or opportunities requiring leadership attention.
• Prepare, edit, and organize documents, reports, and compelling presentation materials for meetings and company initiatives.
• Collaborate with administrative professionals and cross-functional teams to align on processes and ensure seamless support across the organization.
• Exercise discretion and maintain confidentiality while handling sensitive information.

Copywriter

• Craft exceptional copy for product launches, feature announcements, pricing & packaging, and campaigns across all channels (web, email, in-app, social, and more).
• Write like a human for fellow humans. You can explain groundbreaking tech without sounding like you're explaining groundbreaking tech.
• Own tight iteration loops with PMM, Content, Creative, and Web teams: write drafts, incorporate feedback quickly, and maintain version control in Docs/tasks until final.
• Use qualitative and performance inputs to validate and refine messaging (user feedback, internal reviews, and post-launch learnings).
• Operationalize learnings into scalable workflows: templates, prompt libraries, and Super Agent workflows that help the broader marketing org draft, QA, and update high performing copy faster while staying on brand.

Product Marketing Copywriter

• Work all new business leads for Mid Market (300-1000 employees) accounts, focused in the EMEA region
• Achieve and consistently exceed pipeline and sales targets by converting free trials, marketing-qualified leads, or demo requests into paid customers
• Master the product and be able to field customer service and product questions from your leads
• Perform customer presentations and demos via online web conferencing tools
• Work with the Growth and Marketing teams to optimize lead generation and sales conversion tools
• Identify customer segments and new opportunities to improve the quality of the sales pipeline

Mid-Market Account Executive, New Business

Account Manager

• Design, launch, and own ClickUp’s North America SI partnership program, including strategy, structure, and operating rhythms, with an obsessive focus on effectiveness, pipeline impact, and revenue.
• Identify, recruit, and onboard Tier 2 and Tier 3 SIs in North America with established AI practices, leveraging your network and industry credibility to build a high-quality, high-impact partner portfolio.
• Develop and execute joint go-to-market plans with priority SIs, including co-selling motions, packaged solutions, and enablement initiatives that drive SI-sourced and SI-influenced opportunities.
• Serve as a trusted advisor and primary point of contact for SI partners, driving alignment on target markets and plays, ensuring mutual value creation, and obsessing over long-term partner success and satisfaction.
• Collaborate cross-functionally with Sales, Product, Marketing, Customer Success, and Professional Services to embed SI partners into key plays, accelerate deal cycles, and deliver exceptional customer outcomes.
• Establish and own KPIs, forecasting, and reporting for SI performance—including partner engagement, pipeline contribution, win rates, and revenue—and continuously refine the program based on data and feedback.
• Represent ClickUp and our SI ecosystem at industry events, conferences, and partner forums, elevating our brand and thought leadership in the AI and SI community while sourcing new, high-potential partners.
• Monitor market trends, competitive dynamics, and partner feedback to refine the SI strategy, improve program design, and ensure ClickUp maintains a best-in-class SI program in North America.

Director of SI Partnerships

Sales Development Rep

• Lead and Develop the SDR & BDR Teams: Manage a team of SDRs and BDRs to efficiently qualify inbound leads and proactively generate outbound opportunities, creating high-quality pipeline for our EMEA sales team.
• Recruit, Coach, and Mentor: Attract, onboard, and develop SDRs and BDRs through ongoing coaching, shadowing, role plays, process improvement, and performance reporting in recurring 1:1s.
• Drive Process Excellence: Build scalable, repeatable training programs focused on sales skills, product knowledge, and industry expertise. Implement and standardize key sales processes to ensure consistent, predictable results across both inbound and outbound motions.
• Optimize Performance: Define, manage, and optimize KPIs and metrics for the SDR and BDR teams, leveraging advanced reporting and technology to track performance and identify areas for improvement.
• Maximize Efficiency and Conversion: Ensure the teams are highly efficient in lead follow-up and outbound prospecting, and proactively spot opportunities to improve conversion rates throughout the funnel.
• Leverage Technology: Be proficient in all sales technology and reporting tools (Salesforce, Outreach, Sales Navigator, etc.), and use data-driven insights to drive team performance.
• Cross-Functional Collaboration: Build strong partnerships with Demand Generation, Marketing, and Sales teams to ensure seamless lead handoff, feedback loops, and continuous improvement of lead quality and conversion.
• Develop Future Leaders: Coach and develop high-performing SDRs and BDRs into future Account Executives and other key roles within ClickUp.
• Foster a High-Energy Culture: Create a collaborative, high-energy, and inclusive culture that aligns with ClickUp’s core values.

Sales Development Manager

Backend Engineer

• Build and optimize backend features and systems for our Meetings platform, with a focus on AI-powered voice transcription and real-time collaboration.
• Own projects end-to-end, from initial design through production deployment.
• Collaborate closely with product, AI, and frontend teams to deliver innovative meeting experiences.
• Identify and implement improvements to our audio processing and transcription pipelines.
• Contribute to a world-class, inclusive, and fun engineering culture.

Senior Backend Engineer, Meetings

Product Specialist

• Collaborate closely with Strategic Services Consultants to execute strategic projects and initiatives for our customers.
• Manage a small book of business yourself, with a focus on implementations and longer term strategic delivery.
• Assist in the creation, end-to-end configuration, and optimization of a customer's ClickUp Workspace.
• Participate in customer calls, document meetings, and record current state customer processes.
• Create roadmaps to ensure our customer's are continuously receiving value.
• Collaborate with cross-functional teams to escalate and resolve complex technical challenges when necessary.
• Provide initial support for customer inquiries via email or the ClickUp platform.
• Act as product expert and maintain a strong understanding of the platform's functionality and capabilities.
• Provide exceptional customer service and build strong, long-lasting relationships.
• Conduct remote training sessions to educate clients on platform functionality, best practices, and configured workflows.