ClickUp

Support Engineer

• Provide exceptional technical support on the ClickUp platform.
• Perform extensive troubleshooting and testing for our customer base.
• Drive product change and improvement through detailed filings of bug and enhancement reports to help customers and make ClickUp the leading productivity platform.
• Help our team grow by 1% daily by contributing to our support documentation and helping colleagues through internal communication tools.
• Own the customer experience - striving towards delivering the best possible experience with the least effort.
• Contribute to the improvement of team processes and client-facing support documentation.
• Collaborate with colleagues at all levels throughout the organization to find the answer you need.
• Interacting with clients primarily via cases and email using exemplary communication skills.
• Collaborate closely with our Engineering and Developer teams to drive solutions when the product does not work as intended. This includes exemplary and concise written reproduction steps, collection of HAR files, and/or videos of defect reproduction, as well as any other notable information that can help them pinpoint the cause.

Technical Support Specialist

Software Engineer

• Lead, mentor, and manage 2+ engineering teams, ensuring high morale, strong execution, and technical excellence
• Drive the velocity of feature development while maintaining quality, reliability, and performance in your ownership area
• Oversee hiring, onboarding, and professional development for your teams
• Balance operational urgency handling incidents and driving resolution with long-term technical strategy
• Foster a culture of accountability, continuous improvement, and innovation
• Collaborate cross-functionally with Product, Design, and other stakeholders to deliver on company priorities
• Identify and remove obstacles to team success, ensuring healthy, autonomous teams that require minimal oversight
• Champion ClickUp’s mission to unify productivity tools and shape the future of work

Senior Director of Engineering

• Build features and systems with attention to detail and performance.
• Own end-to-end development, from conception to production.
• Engineer not only solutions but also tools to understand the problem.
• Work closely with cross-functional stakeholders to deliver a world-class product.
• Identify and implement improvements to our existing systems.
• Help establish a fun, fulfilling, world-class engineering culture.

Senior Mobile Engineer

Product Designer

• Conduct user research to gain deep insights into user behaviors, pain points, and needs in the collaboration space.
• Collaborate with cross-functional teams, including product managers, engineers, and researchers, to define product strategy and roadmap for the collaboration experience.
• Create wireframes, prototypes, and high-fidelity designs that effectively communicate design concepts and interaction models.
• Conduct usability testing and gather feedback from users to iterate and improve designs.
• Work closely with front-end developers to ensure the design vision is implemented to the highest standard.

Senior Product Designer

Technical Account Manager

• Act as a strategic partner and trusted advisor to customers, blending strong relationship management with a deep understanding of ClickUp’s platform.
• Develop success plans, guide onboarding and adoption, and ensure stakeholders see continuous value throughout their lifecycle.
• Proactively manage user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities.
• Collaborate with customers to identify critical business processes, map to scalable solutions, and drive efficiency through ongoing refinement and performance insights.
• Empower customers to leverage emerging features and technologies, including AI and automation, to enhance productivity and streamline operations.
• Monitor seat utilization, adoption trends, and Champion/Stakeholder engagement.

Senior Technical Account Manager – Strategic Services

Backend Engineer

• Develop and maintain robust, scalable backend systems using Node.js (Express and NestJS).
• Collaborate with engineers, designers, and product managers to drive projects forward.
• Tune and optimize database queries for maximum efficiency and performance.
• Optimize and improve existing code for better performance and user experience.
• Troubleshoot and debug issues, ensuring smooth operations.
• Share your knowledge and expertise to foster a culture of learning and growth.

Staff Backend Engineer

Engineer

• Lead end-to-end performance analysis across frontend, backend, and infrastructure layers.
• Profile and optimize application code, APIs, and database queries for maximum efficiency.
• Investigate and resolve performance bottlenecks using observability and monitoring tools.
• Collaborate with development, DevOps, and product teams to design scalable, high-performance solutions.
• Build and maintain performance dashboards, metrics, and automated monitoring systems.
• Conduct root cause analysis for performance incidents and drive long-term improvements.
• Develop and implement strategies for continuous performance optimization and capacity planning.
• Stay current with industry trends, tools, and best practices in performance engineering.

Senior Performance Engineer

QA Engineer

• Develop and execute comprehensive test plans, prioritized test suites, and a mix of manual and automated tests for new and existing features
• Conduct manual exploratory and regression testing of ClickUp’s web, mobile, desktop applications and core services yielding well written and reproducible defects
• Collaborate closely with developers, product managers, and designers to ensure features meet quality acceptance criteria
• Investigate, reproduce, and document defects; partner with engineering teams to resolve them quickly
• Track and analyze quality metrics to drive continuous improvement in test coverage, defect prevention, and shared developer ownership of quality
• Coach and influence developers on test design, automation patterns, and quality best practices within the squad
• Stay current with testing methodologies and automation best practices, continuously improving our test code quality

Staff Quality Engineer

AI Engineer

• Lead the design, development, and deployment of AI-powered features and products that directly impact ClickUp users.
• Collaborate with product managers, designers, and engineers to identify opportunities for AI-driven innovation and translate user needs into technical solutions.
• Integrate and orchestrate multiple LLMs and AI models to deliver robust, context-aware, and personalized user experiences.
• Prototype, test, and iterate on new AI features, leveraging user feedback and data to drive continuous improvement.
• Ensure the reliability, scalability, and performance of AI-powered features in production environments.
• Stay at the forefront of AI research and product trends, incorporating the latest advancements into ClickUp’s product roadmap.
• Address AI privacy, security, and compliance challenges, ensuring responsible and ethical use of AI in user-facing applications.
• Mentor and guide other engineers in best practices for building AI-powered products.

Staff AI Engineer – AI Product

Frontend Engineer

• Build features in Angular 2+ while collaborating with designers, engineers, and product
• Architect efficient and reusable front-end code that drive the ClickUp user experience
• Manage individual project priorities, deadlines and deliverables
• Identify and resolve performance and scalability issues
• Build and maintain unit and integration tests
• Fixing bugs fast and finding robust solutions to tackle hard problems
• Follow established practices for maintaining state inside ClickUp

Senior Frontend Engineer

Full-stack Engineer

• Build upon and integrate customer feedback both internal and external into our API tooling and services.
• Create new architectural foundations and mission critical distributed systems while collaborating with other teams.
• Work within an agile scrum-based engineering team reporting to the Senior Manager of Core Services.
• Uphold the highest levels of customer satisfaction in all things you do.
• Advocate, create, and maintain API governance across engineering through collaboration, automation and outreach.
• Own integrations within our API Gateway layer and API lifecycles from design to production.
• Identify improvements to the design and implementation of various new and existing critical shared services.
• Help to grow our infrastructure engineering organization's shared services relied upon by other engineering teams to accelerate product development.

Software Engineer – Core Services

• Own and deliver a world-class user experience for all file interactions, from ergonomic uploads with clear, asynchronous feedback to high-performance media previews.
• Architect and implement highly observable, scalable, and resilient frontend systems for file management using Angular, NgRx, and reactive programming patterns.
• Dive deep into performance bottlenecks, using user-centric metrics to eliminate latency and ensure reliable, large-scale content delivery.
• Collaborate across the full system, cooperatively debugging issues from the browser, through our delivery pipeline (CDNs, Lambdas), to our NodeJS services. You'll join a global on-call rotation with your team for the systems you collectively own.
• Mentor other engineers and support best practices in frontend architecture. You'll help create a stable environment for deep work by driving thoughtful planning and clear, pragmatic roadmaps.

Senior Frontend Engineer, Docs

Security Engineer

• Design, develop and build security features and defenses that protect the entire scope of the ClickUp platform.
• Perform threat models, implementation reviews, and security testing; review requirements and designs.
• Design and build tools to help with all stages in security prevention, detection, and response; across the full SDLC from code and test, through to deploy and operate.
• Embed yourself into existing engineering and product teams, acting as a "security player-coach".
• Build security automation for and into the ClickUp platform; design and build secure-by-default infrastructure and applications.
• Monitor and analyze production security events and, as needed, provide in-depth incident analysis.
• Build relationships with other engineers, product managers, data engineers, operators, and security team members to enable shipping a secure product.

Senior Security Engineer, App Security

• Act as a strategic partner and trusted advisor to customers
• Develop success plans, guide onboarding and adoption
• Monitor account health and user adoption
• Collaborate with customers to identify critical business processes and deliver scalable solutions
• Drive adoption of ClickUp AI and build custom workflow Agents
• Serve as the technical partner connecting adoption to business value
• Generate qualified leads through data-driven insights and AI usage analysis
• Act as the voice of the customer driving cross-functional alignment

Technical Support Specialist

Senior Director of Engineering

Senior Mobile Engineer

Senior Product Designer

Senior Mobile Engineer

Senior Technical Account Manager – Strategic Services

Staff Backend Engineer

Senior Performance Engineer

Staff Quality Engineer

Staff AI Engineer – AI Product

Senior Frontend Engineer

Software Engineer – Core Services

Senior Frontend Engineer, Docs

Senior Security Engineer, App Security

Senior Technical Account Manager – Strategic Services, EMEA