ClickUp

Analytics Engineer

• Architect performant and reusable data models to scale Analytics across ClickUp.
• Design and implement scalable SQL transformations, frameworks, and governance practices to support data pipelines and models across the organization.
• Apply an ownership mentality to the datasets you're working with, deeply understanding the data and how it'll be used.
• Partner effectively with stakeholders across various departments to understand how they are leveraging data and help them design and implement data solutions to enable their work.

Sales

• Manage a pod of at least 5 Account Executives and serve as a player-coach on calls to train new reps, help established reps constantly improve, and motivate all charges to go above and beyond for customers.
• Help to scale the sales strategy for the AMER region.
• Construct a fun, high-energy environment where reps love coming to work and feel as if they’re being developed towards their fullest potential.
• Prioritize customer experience over making the sale, lead by example yourself as a manager, and monitor adherence to sales policies and practices across your reports.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Develop and implement training programs to enhance the skills and knowledge of the sales team.
• Collaborate with the marketing team to develop lead generation strategies and campaigns.
• Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
• Prepare and present sales reports to senior management.
• Stay up-to-date with industry trends and best practices to ensure the sales team remains competitive.

Regional Director – Commercial Sales

Executive Assistant

• Operate with a high degree of autonomy; assess incoming requests, set priorities, and make day-to-day decisions to keep executives aligned and moving, escalating only when needed.
• Oversee complex calendar and meeting management for executive leaders, including scheduling, preparing agendas, coordinating logistics, and capturing meeting notes to ensure efficient operations.
• Coordinate domestic and international travel arrangements, manage accommodations and itineraries, and proactively handle changes or issues as they arise.
• Support event planning and coordination, including organizing internal meetings and team offsites; manage logistics and collaborate with stakeholders to ensure successful execution.
• Handle executive communications by proactively managing correspondence, emails, and requests, and surfacing critical issues or opportunities requiring leadership attention.
• Prepare, edit, and organize documents, reports, and compelling presentation materials for meetings and company initiatives.
• Collaborate with administrative professionals and cross-functional teams to align on processes and ensure seamless support across the organization.
• Exercise discretion and maintain confidentiality while handling sensitive information.

Copywriter

• Craft exceptional copy for product launches, feature announcements, pricing & packaging, and campaigns across all channels (web, email, in-app, social, and more).
• Write like a human for fellow humans. You can explain groundbreaking tech without sounding like you're explaining groundbreaking tech.
• Own tight iteration loops with PMM, Content, Creative, and Web teams: write drafts, incorporate feedback quickly, and maintain version control in Docs/tasks until final.
• Use qualitative and performance inputs to validate and refine messaging (user feedback, internal reviews, and post-launch learnings).
• Operationalize learnings into scalable workflows: templates, prompt libraries, and Super Agent workflows that help the broader marketing org draft, QA, and update high performing copy faster while staying on brand.

Product Marketing Copywriter

Account Executive

• Work all new business leads for Mid Market (300-1000 employees) accounts, focused in the EMEA region
• Achieve and consistently exceed pipeline and sales targets by converting free trials, marketing-qualified leads, or demo requests into paid customers
• Master the product and be able to field customer service and product questions from your leads
• Perform customer presentations and demos via online web conferencing tools
• Work with the Growth and Marketing teams to optimize lead generation and sales conversion tools
• Identify customer segments and new opportunities to improve the quality of the sales pipeline

Mid-Market Account Executive, New Business

Account Manager

• Design, launch, and own ClickUp’s North America SI partnership program, including strategy, structure, and operating rhythms, with an obsessive focus on effectiveness, pipeline impact, and revenue.
• Identify, recruit, and onboard Tier 2 and Tier 3 SIs in North America with established AI practices, leveraging your network and industry credibility to build a high-quality, high-impact partner portfolio.
• Develop and execute joint go-to-market plans with priority SIs, including co-selling motions, packaged solutions, and enablement initiatives that drive SI-sourced and SI-influenced opportunities.
• Serve as a trusted advisor and primary point of contact for SI partners, driving alignment on target markets and plays, ensuring mutual value creation, and obsessing over long-term partner success and satisfaction.
• Collaborate cross-functionally with Sales, Product, Marketing, Customer Success, and Professional Services to embed SI partners into key plays, accelerate deal cycles, and deliver exceptional customer outcomes.
• Establish and own KPIs, forecasting, and reporting for SI performance—including partner engagement, pipeline contribution, win rates, and revenue—and continuously refine the program based on data and feedback.
• Represent ClickUp and our SI ecosystem at industry events, conferences, and partner forums, elevating our brand and thought leadership in the AI and SI community while sourcing new, high-potential partners.
• Monitor market trends, competitive dynamics, and partner feedback to refine the SI strategy, improve program design, and ensure ClickUp maintains a best-in-class SI program in North America.

Director of SI Partnerships

Sales Development Rep

• Lead and Develop the SDR & BDR Teams: Manage a team of SDRs and BDRs to efficiently qualify inbound leads and proactively generate outbound opportunities, creating high-quality pipeline for our EMEA sales team.
• Recruit, Coach, and Mentor: Attract, onboard, and develop SDRs and BDRs through ongoing coaching, shadowing, role plays, process improvement, and performance reporting in recurring 1:1s.
• Drive Process Excellence: Build scalable, repeatable training programs focused on sales skills, product knowledge, and industry expertise. Implement and standardize key sales processes to ensure consistent, predictable results across both inbound and outbound motions.
• Optimize Performance: Define, manage, and optimize KPIs and metrics for the SDR and BDR teams, leveraging advanced reporting and technology to track performance and identify areas for improvement.
• Maximize Efficiency and Conversion: Ensure the teams are highly efficient in lead follow-up and outbound prospecting, and proactively spot opportunities to improve conversion rates throughout the funnel.
• Leverage Technology: Be proficient in all sales technology and reporting tools (Salesforce, Outreach, Sales Navigator, etc.), and use data-driven insights to drive team performance.
• Cross-Functional Collaboration: Build strong partnerships with Demand Generation, Marketing, and Sales teams to ensure seamless lead handoff, feedback loops, and continuous improvement of lead quality and conversion.
• Develop Future Leaders: Coach and develop high-performing SDRs and BDRs into future Account Executives and other key roles within ClickUp.
• Foster a High-Energy Culture: Create a collaborative, high-energy, and inclusive culture that aligns with ClickUp’s core values.

Sales Development Manager

Backend Engineer

• Build and optimize backend features and systems for our Meetings platform, with a focus on AI-powered voice transcription and real-time collaboration.
• Own projects end-to-end, from initial design through production deployment.
• Collaborate closely with product, AI, and frontend teams to deliver innovative meeting experiences.
• Identify and implement improvements to our audio processing and transcription pipelines.
• Contribute to a world-class, inclusive, and fun engineering culture.

Senior Backend Engineer, Meetings

Product Specialist

• Collaborate closely with Strategic Services Consultants to execute strategic projects and initiatives for our customers.
• Manage a small book of business yourself, with a focus on implementations and longer term strategic delivery.
• Assist in the creation, end-to-end configuration, and optimization of a customer's ClickUp Workspace.
• Participate in customer calls, document meetings, and record current state customer processes.
• Create roadmaps to ensure our customer's are continuously receiving value.
• Collaborate with cross-functional teams to escalate and resolve complex technical challenges when necessary.
• Provide initial support for customer inquiries via email or the ClickUp platform.
• Act as product expert and maintain a strong understanding of the platform's functionality and capabilities.
• Provide exceptional customer service and build strong, long-lasting relationships.
• Conduct remote training sessions to educate clients on platform functionality, best practices, and configured workflows.

Product Specialist – Professional Services

Product Manager

• Lead and mentor a team of Product Managers across multiple squads.
• Set product vision and strategy aligned with company goals.
• Own the group roadmap, balancing quick wins with long-term initiatives.
• Collaborate cross-functionally with engineering, design, analytics, GTM teams, and EPD leadership.
• Stay on top of metrics for all areas
• Establish product rituals and processes to streamline operations across the organization.
• Conduct market research and analyze user feedback.
• Define and track key performance metrics.
• Foster a culture of ownership and continuous improvement.
• Build strong stakeholder relationships.
• Present strategy and results to executives.
• Contribute as an IC on a specific area of your team.
• Hire and onboard Product Managers to the product organization.

Group Product Manager

Community Manager

• Participate in Reddit, Facebook and Verified Community threads and adjacent subreddits and communities where users are seeking work management, productivity, and AI-forward solutions. Provide helpful advice and position ClickUp as a solution when appropriate.
• Own ClickUp’s presence across social channels by joining relevant conversations, correcting misinformation, thanking advocates, and supporting users.
• Test and manage native Reddit posts and comments, including AMAs, polls, and discussions, to encourage authentic and meaningful engagement.
• Regularly review engagement results and adjust tone, frequency, and social community targeting based on performance.
• Collaborate cross-functionally with SEO, content, and support teams to align messaging and priorities.
• Moderate and support ClickUp’s Verified Community online forums and advocacy platform, ensuring a safe, educational, and engaging environment.
• Nominate customer marketing referrals from within the Verified and social communities.
• Collect and escalate product feedback and trends to product and leadership teams.
• Maintain community guidelines and ensure discussions remain constructive and on-topic.
• Manage and create content for the Verified Community home space, building relationships with members to drive engagement and advocacy.
• Act as a ClickUp brand specialist and trusted voice within the Verified Community, hosting occasional AMAs or virtual events (no in-person event planning or hosting required).
• Develop and execute strategies to build awareness and foster a vibrant super user community.

Community & Social Growth Specialist

DevOps Engineer

• Own and evolve the release process for key components of our platform, ensuring safe, high-quality, and on-time deployments to production
• Automate release workflows wherever possible including validation, approvals, and rollouts to reduce manual effort and increase reliability
• Implement observability and metrics in partnership with Infra and SRE, using tools like Datadog to monitor release health, stability, and deployment success
• Develop and maintain playbooks, release calendars, and technical implementation plans, covering both application and infrastructure components
• Plan and manage all release activities in coordination with Engineering, QA/QE, and Productivity teams across web, mobile, and desktop
• Lead daily release reviews and Go/No-Go execution, including deployment plans, validation checklists, and readiness gates
• Collaborate with engineering teams to assess deployment impact, automate dependency checks, and enforce best practices in CI/CD pipelines
• Maintain release repositories and process automation, including feature flag governance, version tagging, and dependency tracking
• Track and improve release metrics such as velocity, stability, and defect rates; build dashboards and alerting for continuous visibility and accountability
• Drive production incident triage and post-mortem analysis, identifying opportunities for automation and process hardening to improve release reliability

Release Engineering Manager

Engineering Manager

• Technical Leadership: Lead the design, development, and maintenance of a robust platform that allows users to create, manage, and orchestrate AI agents and their interactions.
• Multi-Agent Frameworks: Build and optimize frameworks for multi-agent coordination, leveraging orchestration tools like LangGraph to enable complex workflows and pipelines.
• LLM Integration: Work with multiple LLMs (e.g., OpenAI, Anthropic, Cohere) to ensure seamless integration and scalability for individual and collaborative agent operations.
• Evaluation Frameworks: Develop and implement systems to test AI agents in complex scenarios, focusing on both individual performance and system-level dynamics.
• AI Innovation: Stay ahead of AI advancements, incorporating the latest research and technologies to enhance agent collaboration and capabilities.
• Cross-Functional Collaboration: Partner with product managers, designers, and frontend engineers to deliver a seamless user experience for building and deploying intelligent systems.
• Privacy and Compliance: Address challenging AI privacy scenarios, ensuring compliance with data protection regulations and best practices.
• Search Integration: Improve and integrate search capabilities into the platform to provide agents with essential information access.

Manager, Software Engineering

Customer Success Manager

• Coach, mentor and grow our new team in the Philippines, managing the day-to-day operations of a team of 5-8 Customer Success Managers (CSMs), including data analysis, goal setting, career development, performance management, and process improvement.
• Manage the day to day operations of the Philippines Customer Success team, with a focus on customer engagement, expansion, churn and contraction.
• Partner with various leadership teams to build out new strategies and processes.
• Lead key initiatives for Customer Success, guiding the strategic direction to refine, optimize, and scale the business.
• Develop and maintain strong collaborative ties with sales, onboarding, marketing, and product teams to enhance the customer experience.
• Provide valuable insights from customers to our product, development, and marketing teams, reinforcing ClickUp's position as an industry leader.
• Contribute to the definition, development and improvement of both regional and global operational processes.
• Prioritize the customer experience, lead by example, and monitor adherence to customer success policies and procedures across your reports.
• Strategically grow and expand client relationships at all levels within the organization, taking ownership of Gross Revenue Retention (GRR), Net Revenue Retention (NRR) Targets, and Utilization Targets.
• Construct a fun, high-energy environment where your team love coming to work and feel as if they’re being developed towards their fullest potential.
• Carry a small book of business, managing a handful of customers yourself.